Mailroom & Customer Service Associate

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Mailroom & Customer Service Associate
Daytona Beach, FL (onsite)
2+Month Contract

Overview

• Provide customer service while supporting daily mailroom and office operations.
• Receive, process, sort and distribute mail, packages and office supplies.
• Assist students, faculty and staff with mail and package collection at the front counter.
• Support copy, scanning, shipping/receiving and general administrative functions.

Responsibilities

• Receive, check in, sort and distribute incoming and outgoing mail, packages and faxes.
• Assist customers at the front counter with retrieving mail and packages and respond to service requests.
• Operate high-volume copiers, scanners and other office equipment to complete copying, scanning, binding and finishing tasks.
• Operate image handling software, Microsoft Office and email systems.
• Perform shipping and receiving duties, including applying postage and maintaining shipping records.
• Monitor copier performance, clear paper jams, report equipment issues and keep copier areas clean and stocked.
• Maintain billing logs, service logs, meter readings and inventory records.
• Deliver completed jobs to designated locations and travel between buildings if required.
• Perform filing, document archiving, quality checks, housekeeping and other administrative duties as assigned.
• Use bindery and finishing equipment, including paper cutters, hole punchers, staplers, joggers, tape machines, shrink-wrap machines and postage equipment.

Requirements

• High school diploma, GED or equivalent work experience.
• Previous experience in mailroom, copy centre, office support or customer service preferred.
• Proficiency with Microsoft Office and email.
• Ability to operate or learn copiers, scanners, postage machines and other office equipment.
• Strong customer service, communication and organisational skills.
• Ability to maintain accurate records and handle multiple tasks in a fast-paced environment.
• Able to stand, walk, bend, reach and lift up to 50 55 lbs as required.
• Comfortable working in an office environment and travelling between buildings if needed.
• Business casual attire with comfortable shoes.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.