Job Description
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Job Title: Mailroom & Document Services Support
Job Location: Cincinnati, OH (Onsite)
Job Duration: 2 Months
Schedule: Mon-Fri, 7:30 AM 4 PM
Interview Type: Virtual
Job Description:
Position Summary
This role supports Elevance Health by assisting with inbound mail processing and document services operations. Responsibilities include opening and sorting mail, scanning documents, distributing correspondence, and performing various administrative and operational support tasks. Candidates should have strong communication skills, basic Microsoft Office knowledge, and the ability to perform physical mailroom duties.
Key Responsibilities
Mailroom Operations
Required Qualifications
Education & Experience
Physical Requirements
Work Environment
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Job Title: Mailroom & Document Services Support
Job Location: Cincinnati, OH (Onsite)
Job Duration: 2 Months
Schedule: Mon-Fri, 7:30 AM 4 PM
Interview Type: Virtual
Job Description:
Position Summary
This role supports Elevance Health by assisting with inbound mail processing and document services operations. Responsibilities include opening and sorting mail, scanning documents, distributing correspondence, and performing various administrative and operational support tasks. Candidates should have strong communication skills, basic Microsoft Office knowledge, and the ability to perform physical mailroom duties.
Key Responsibilities
Mailroom Operations
- Process and sort incoming mail and packages.
- Open and distribute inbound mail.
- Prepare, process, and distribute outgoing mail.
- Apply appropriate postage using mail metering equipment.
- Handle shipping and receiving duties.
- Maintain mail logs and service records.
- Operate high-volume copy and duplicating equipment.
- Scan and digitize documents using imaging systems.
- Use document imaging and management software.
- Perform document binding, finishing, and quality control checks.
- Generate reports for printing, imaging, and mail systems.
- Utilize Microsoft Office applications, including Word, Excel, Outlook, and Email systems.
- Open, save, retrieve, and transfer electronic files according to company procedures.
- Access and manage documents within document management systems.
- Maintain inventory records and supply logs.
- Calculate job charges and maintain billing records when required.
- Answer customer inquiries regarding service requests and job status.
- Perform filing, archiving, and document purging activities.
- Inspect copier and mailroom equipment daily.
- Clear paper jams and troubleshoot minor equipment issues.
- Report equipment malfunctions to service technicians.
- Learn and operate scanners and mail metering machines.
- Maintain meter readings and service documentation.
- Deliver completed jobs to designated locations.
- Assist with meeting room and conference room setups.
- Support office relocations and occupant moves as assigned.
- Perform light building maintenance tasks, including re-lamping when required.
- Assist with general housekeeping and workspace organization.
- Travel between buildings when necessary.
- Operate bindery and finishing equipment, including:
- Shrink-wrap machines
- Paper cutters
- Hole drills
- Joggers
- Tape machines
- Electric staplers
- Scales
- Respond to customer service requests promptly.
- Work occasional overtime, evenings, weekends, or emergency support shifts as needed.
- Perform other duties as assigned.
Required Qualifications
Education & Experience
- High School Diploma or GED required.
- 1-2 years of related work experience or equivalent experience preferred.
- Previous mailroom, copy center, or document services experience is a plus.
- Basic proficiency with Microsoft Office applications (Word, Excel, Outlook).
- Ability to learn and operate scanners, copiers, and mailroom equipment.
- Familiarity with document management systems is helpful.
- Strong communication and customer service skills.
- Good organizational and time management abilities.
- Ability to prioritize multiple tasks effectively.
- Basic mathematical and filing skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
Physical Requirements
- Ability to stand for extended periods.
- Frequent walking, bending, stretching, and reaching.
- Ability to lift and move mail tubs and other materials weighing up to 50-55 lbs.
- Ability to push or pull equipment weighing up to 700 lbs. on wheels when necessary.
- Moderate hand-eye coordination and keyboarding skills required.
Work Environment
- Standard office environment with normal lighting, temperature, and noise levels.
- Fast-paced operational setting requiring multitasking and attention to detail.
- Work assignments may vary daily across mailroom, document services, and facility support functions.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Numbers & Facts
| Location | Cincinnati, OH |
| Industry | Computer/IT Services |
| Salary | $17–$17.02 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 2000 |
| Website | http://metasysinc.com/ |
About Company
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.
Skills
- Administrative Skillsunmatched
- Background Investigationunmatched
- Billing Recordsunmatched
- Bindery Equipmentunmatched
- Communication Skillsunmatched
- Conference Managementunmatched
- Copying Machinesunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Document Archivingunmatched
- Document Managementunmatched
- Document Scannersunmatched
- Documentationunmatched
- Email Technologyunmatched
- Equipment Maintenance/Repairunmatched
- Establish Prioritiesunmatched
- High School Diplomaunmatched
- Housekeeping/Cleaningunmatched
- Identify Issuesunmatched
- Mail Processingunmatched
- Mail Servicesunmatched
- Maintenance Servicesunmatched
- Mathematicsunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Operational Supportunmatched
- Organizational Skillsunmatched
- Physical Demandsunmatched
- Printingunmatched
- Property Maintenanceunmatched
- Record Keepingunmatched
- Reporting Skillsunmatched
- Resolve Customer Issuesunmatched
- Shipping/Receivingunmatched
- Support Documentationunmatched
- Team Playerunmatched
- Time Managementunmatched
- Typingunmatched
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