Mailroom - Shipping and Receiving

Customer Service Rep

About the Role:

As a Customer Service Representative, your primary responsibility is Shipping and Receiving; process Incoming Mail and Packages; process Outgoing Mail and Packges; zero lifting restriction

Essential Job Responsibilities:

• Shipping and Receiving
• Process Incoming Mail and Packages
• Process Outgoing Mail and Packages
• Delivering Incoming Packages
• Picking up Mail and Packages from Outgoing Areas
• Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion.
• Escalate any and all issues to Manager when necessary.
• Maintain a high level of safety awareness and promptly report potential hazards to Manager.
• Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
• Perform other duties as assigned by Manager, demonstrating flexibility and adaptability in task execution.
• Engage in repetitive motion activities such as twisting, bending, climbing, and lifting with zero restrictions

Qualifications:

• High school diploma or equivalent.
• Proficiency in reading, writing, and speaking English.
• Basic computer skills; Excel, Word, etc
• Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
• Close vision and ability to focus are necessary for performing tasks accurately.
• Ability to engage in repetitive motion activities like twisting, bending, and climbing.
• Previous experience in Shipping and Receiving is advantageous.