Computer Skills, Customer Support/Service, English Language, Establish Priorities, High School Diploma, Mail Processing, Microsoft Excel, Microsoft Word, Order Delivery, Privacy Controls, Shipping/Receiving, Time Management
Customer Service Rep
About the Role:
As a Customer Service Representative, your primary responsibility is Shipping and Receiving; process Incoming Mail and Packages; process Outgoing Mail and Packges; zero lifting restriction
Essential Job Responsibilities:
- Shipping and Receiving
- Process Incoming Mail and Packages
- Process Outgoing Mail and Packages
- Delivering Incoming Packages
- Picking up Mail and Packages from Outgoing Areas
- Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion.
- Escalate any and all issues to Manager when necessary.
- Maintain a high level of safety awareness and promptly report potential hazards to Manager.
- Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
- Perform other duties as assigned by Manager, demonstrating flexibility and adaptability in task execution.
- Engage in repetitive motion activities such as twisting, bending, climbing, and lifting with zero restrictions
Qualifications:
- High school diploma or equivalent.
- Proficiency in reading, writing, and speaking English.
- Basic computer skills; Excel, Word, etc
- Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
- Close vision and ability to focus are necessary for performing tasks accurately.
- Ability to engage in repetitive motion activities like twisting, bending, and climbing.
- Previous experience in Shipping and Receiving is advantageous.