5-8 years of experience as a mainframe application developer or senior support developer
Experience supporting Customer Information Systems (CIS) in a utility environment
Prior experience with Customer/1 (C/1) or similar utility CIS platforms
Technical Skills
Hands on development experience with:
o COBOL
o JCL
o CICS and/or IMS
o DB2 on z/OS
Experience supporting batch and online processing in production environments
Understanding of bill critical batch cycles and production schedules
Domain & Communication Skills
Strong understanding of utility billing and customer processes
Ability to translate business requirements into technical solutions
Effective communication with technical and non technical stakeholders
Strong quality focus and ownership mindset
Roles & Responsibilities
Design, develop, and enhance functionality within the Customer/1 (C/1) application
Implement business and regulatory requirements using standard mainframe development practices
Perform impact analysis and code changes related to:
Customer setup and maintenance
Billing, bill calculation, and invoicing
Adjustments, rebills, and billing exceptions
Provide L2/L3 production support for Customer/1 applications
Analyze and fix batch and online processing issues, including billing critical failures
Support bill runs and ensure timely completion of customer and billing processes
Participate in root cause analysis and implement long term fixes
Work closely with business analysts and functional teams to clarify requirements
Support testing phases (unit, system, UAT) and production releases
Maintain application documentation and technical artifacts
Follow defined change, release, and compliance processes
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Numbers & Facts
Location
Albany, NY
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Skills
Acceptance Testingunmatched
Analysis Skillsunmatched
Billingunmatched
Business Analysisunmatched
Business Skillsunmatched
Communication Skillsunmatched
Customer Service Systemsunmatched
Customer Support/Serviceunmatched
Customer1unmatched
Mainframe Computerunmatched
Policy Implementationunmatched
Production Scheduleunmatched
Production Supportunmatched
Production Systemsunmatched
Regulatory Requirementsunmatched
Requirements Managementunmatched
Root Cause Analysisunmatched
Software Administrationunmatched
Software Developmentunmatched
Standards Developmentunmatched
Technical Writingunmatched
Time Managementunmatched
Unit Testunmatched
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