Mainframe/CICS Architect

Social Security Administration

Durham, NC

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Capacity and Performance Management, Change Management, Computer Maintenance, Customer Support/Service, Data Quality, Detail Oriented, Emerging Technology, Enterprise Computing, Equal Employment Opportunity (EEO), Government Organizations, HTTPS (HyperText Transport Protocol Secure), High Availability, Hybrid Cloud, IBM CICS (Customer Information Control System), IBM DB2, Identify Issues, Information Technology & Information Systems, Infrastructure Software, Mainframe Computer, Messaging Middleware, Needs Assessment, Network Operations Center, Performance Testing, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Coordination, Reimbursement, Reporting Skills, SQL Server Analysis Services (SSAS), Seminars, Staff Policies, Strategic Planning, Technical Delivery, Testing, Willing to Travel, Work From Home
LOCATION
Durham, NC
POSTED
30+ days ago

USAJOBS - Job Announcement

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Summary This job is open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service. Under the provisions of the Direct Hire Authority Veterans Preference and the Rule of Many do not apply.

Duties

  • Provides technical advice and counsel to the Associate Commissioner OHE on short- and long-range efforts in the direction management and coordination of projects in support of SSAs programs and policies
  • Engineers studies and analyses to ensure SSAs IT systems are consistent with the mission goals and operations of the agency
  • Resolves the most difficult and intricate IT performance problems
  • Conducts and/or leads analyses of proposed improvements or enhancements to SSA operations
  • Prepares and presents written reports and memoranda, oral briefings, seminars, workshops, and recommendations concerning long-range objectives that provide authoritative information and analyses
  • Collaborates with intergovernmental and industry advisory groups to oversee design and implement critical changes and enhancements in areas of expertise

Requirements To qualify for the 2210 IT Specialist series, you must demonstrate the following competencies. Experience must be IT related. It may be demonstrated by paid or unpaid experience and/or completion of specific intensive training for example IT certification as appropriate.

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail
  • Customer Service - Works with clients and customers that is any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government to assess their needs, provide information, or assistance, resolve their problems, or satisfy their expectations, know about available products and services, and is committed to providing quality products and services
  • Oral Communication - Expresses information for example, ideas or facts to individuals or groups effectively, taking into account the audience and nature of the information, for example, technical, sensitive, controversial, makes clear and convincing oral presentations, listens to others, attends to nonverbal cues, and responds appropriately
  • Problem Solving - Identifies problems, determines accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives, and to make recommendations

In addition to qualifying for this GS-15 position, you must have at least 52 weeks of specialized experience at or equivalent to the GS-14 level or above, which is in or related to the work of the position to be filled, that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must primarily consist of supporting, designing, implementing, and troubleshooting complex enterprise CICS, MQ, and DB2 systems.

Overview The Social Security Administrations technology team plays a vital role in supporting the agencys mission to serve millions of Americans. We are responsible for the strategic planning, implementation, operation, and maintenance of the agencys computer systems and enterprise information technology infrastructure. Our team is dedicated to designing, building, testing, and delivering innovative technology solutions that ensure uninterrupted 24/7 availability of critical services to the public.

Our technology environment is robust and dynamic, spanning agency data centers and hybrid cloud platforms. We provide continuous operations management for essential applications, maintain and monitor all computer storage, network assets, and technology services, and ensure seamless high-performance delivery for key workloads such as online services, Social Security number verification, and secure data exchanges. We also lead governance activities for infrastructure and software change management, capacity planning, and performance testing, guaranteeing a highly available and resilient environment.

We are committed to leveraging Artificial Intelligence and emerging technologies to optimize processes, enhance system efficiency, and improve the experience for both users and employees.

Locations Many vacancies in the following locations:

  • Woodlawn, MD
  • Durham, NC
  • Remote job No Telework eligible Yes-as determined by the agency policy Employee is required to be onsite 75% of duty time Travel Required Not required Relocation expenses reimbursed No

Appointment Type Permanent Work Schedule Full-time - Flex-Time Service Competitive Promotion Potential None Job Family Series 2210 Information Technology Management Supervisory Status No Security Clearance Not Required Drug Test No Position Sensitivity and Risk Critical-Sensitive-CHigh Risk Trust Determination Process Suitability Fitness Financial Disclosure Yes Bargaining Unit Status No Announcement Number SSA-12901781-26-CIO Control Number 859910400

How to Apply Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM ET on the closing date of the announcement to receive consideration.

The application process is as follows:

  • To begin the application process, click the Apply Online button.
  • Answer the questions presented in the application and attach all necessary supporting documentation.
  • Click the Submit Application button prior to 11:59 PM ET on the cutoff date or announcement closing date.

Announcement Cutoff Dates 031226031926032626040226040926041626042326043026050726051426052126052826060426061126061826062526070226070926071626072326073026080626081326082026082726090326

You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account. There, you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application, both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application.

The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://www.usajobs.gov.

If you use assistive software or an adaptive device or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Careers@ssa.gov.

Individuals with disabilities may also call us via Federal Relay using the voice contact telephone provided.

Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.

Next Steps Once you have successfully submitted your application materials, you can expect to receive an email acknowledging receipt of your application.

The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software if technically feasible.

To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance:

  • Criminal History Inquiries
  • Equal Employment Opportunity EEO Policy
  • Financial Suitability
  • New Employee Probationary Period
  • Privacy Act
  • Reasonable Accommodation Policy
  • Selective Service
  • Signature and False Statements
  • Social Security Number Request

About the Company

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Social Security Administration