Administrator Documentation, Cobol Programming Language, Computer Workstations, Database Technology, Emulators, Establish Priorities, IBM z-OS Operating System, IT Service Management (ITSM) Software, Identify Issues, Mainframe Computer, Mainframe Operating System, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Microsoft Word, Network Attached Storage (NAS), PC (Personal Computer) Systems, Problem Solving Skills, Programming Languages, Programming Methodologies, Software Development Lifecycle (SDLC), Storage Area Network (SAN), Team Player, Terminal Emulator, Time Tracking, Web Browsers