Business Analysis, Cobol Programming Language, Customer/Client Research, Database Technology, Debugging Tools, File Systems, IBM CICS (Customer Information Control System), IBM DB2, IBM IMS Database, IBM Product Family, Identify Issues, JCL (Job Control Language), Logic Design, Mainframe Computer, Maintain Compliance, Medicaid, Microsoft Windows System Administration, Operational Support, Operations, Operations Processes, Process Analysis, Root Cause Analysis, SNAP, Security Auditing, Security Compliance, Systems Maintenance, Technical Consulting, Technical Writing, Technical/Engineering Design, Transaction Processing/Management