Job Description
Role: Incident Manager
Work Location: Pontiac, MI
Schedule: Onsite | Applicants could be requested to work holidays, days, afternoons and/or midnight shifts.
Duration: 6-12+ months contract
Thank you for your time, and I look forward to receiving your reply today.
Job Responsibilities
We are seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical incidents/events relating to various IT technologies.
Quickly create, escalate, triage, and track customer technology-related incidents. Excellent communication skills are necessary to collaborate with IT staff, customers, and vendors.
Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services.
Monitors mainframe control consoles, periodically checking system performance.
May assist with the review/validation of mainframe job control language.
Performs deliveries as assigned and must be able to lift 50 pounds.
Numbers & Facts
| Location | Pontiac, MI |
| Job Type | Contractor |
| Industry | Computer/IT Services |
| Salary | $40–$42 Per Hour |
| Year Founded | 2001 |
| Headquarters | Flower Mound, Texas, US |
| Website | http://www.evolversgroup.com/ |
Qualifications
Experience as a Mainframe Operator / Incident Manager
Experience with Microsoft Teams (Minimum 5 Years)
Experience utilizing graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services.
Experience with monitoring mainframe control consoles, periodically checking system performance.
Experience with reviewing/validation of mainframe job control language.
Can lift 50 lbs.
Excellent communication skills
About Company
The Evolvers Group is a Dallas/Ft. Worth based consulting and contracting firm, spun-off in 2001, to provide contract resources to augment client staff, with the philosophy that, "the foundation of everything good is good people". Therefore, our investment in human resources is two-fold: first, our main investment is in our recruiting staff and the technical core team that supports recruiting, which in turn empowers them to hire the best talent for our clients. Our Staff is dedicated to working closely with our clients to establish close working relationships that foster open communication and understanding of their needs.
IT Staffing: The Evolvers Group has extensive public sector (Federal, State and Local) and private sector experience and has been providing IT consulting and Staff Augmentation services to State of Texas agencies through the DIR ITSAC (Department of Information Resources IT Staff Augmentation Contract) since 2006. We have also been providing consulting services via the DBITS (Deliverables-based IT Services) contract since 2013.
General Staffing: Evolvers is also a staffing vendor for General - Non-Technical office/clerical, administrative support, and light industrial positions for temporary and contract-hire.
Healthcare Staffing: Evolvers has its own healthcare practice made of a team that consists of Public Health Specialists, Medical Doctors, Certified Nurse Practitioners, Registered Nurses, Licensed Vocational Nurses, Pharmacist In Charge, Radiologists, Phlebotomists, Certified Medical Assistants, Research Scientists, Technicians, Case Workers, Analysts, Investigators, Medical Writers, and administrative staff.
Skills
Skills
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