Mainframe Operator (Incident Manager)

The Evolvers Group
  • Pontiac, MI
  • Full-time
  • Instant Apply
1 day ago
The Evolvers Group

Job Description

We are seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical incidents/events relating to various IT technologies. This candidate will be responsible for quickly creating, escalating, triaging, and tracking customer technology-related incidents. May assist with the review/validation of mainframe job control language.

*Applicants could be requested to work holidays, days, afternoons, and/or midnight shifts.

Environment:

Microsoft Teams
What’s Up Gold
Pingdom
PRTG
IBM Mainframe

Job Responsibilities

Responsible for quickly creating, escalating, triaging, and tracking customer technology-related incidents. May assist with the review/validation of mainframe job control language.

Numbers & Facts

LocationPontiac, MI
Job TypeFull-time
IndustryComputer/IT Services
Year Founded2001
HeadquartersFlower Mound, Texas, US
Websitehttp://www.evolversgroup.com/

Qualifications

4+ years of experience as an Incident Manager
5+ years of experience with Microsoft Teams
Excellent communication skills (necessary to collaborate with IT staff, customers, and vendors). 
Experience utilizing graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services. 
Experience in monitoring mainframe control consoles, periodically checking system performance. 
Perform deliveries as assigned and must be able to lift 50 pounds.

About Company

The Evolvers Group is a Dallas/Ft. Worth based consulting and contracting firm, spun-off in 2001, to provide contract resources to augment client staff, with the philosophy that, "the foundation of everything good is good people". Therefore, our investment in human resources is two-fold: first, our main investment is in our recruiting staff and the technical core team that supports recruiting, which in turn empowers them to hire the best talent for our clients. Our Staff is dedicated to working closely with our clients to establish close working relationships that foster open communication and understanding of their needs.

IT Staffing: The Evolvers Group has extensive public sector (Federal, State and Local) and private sector experience and has been providing IT consulting and Staff Augmentation services to State of Texas agencies through the DIR ITSAC (Department of Information Resources IT Staff Augmentation Contract) since 2006. We have also been providing consulting services via the DBITS (Deliverables-based IT Services) contract since 2013.

General Staffing: Evolvers is also a staffing vendor for General - Non-Technical office/clerical, administrative support, and light industrial positions for temporary and contract-hire. 

Healthcare Staffing:  Evolvers has its own healthcare practice made of a team that consists of Public Health Specialists, Medical Doctors, Certified Nurse Practitioners, Registered Nurses, Licensed Vocational Nurses, Pharmacist In Charge, Radiologists, Phlebotomists, Certified Medical Assistants, Research Scientists, Technicians, Case Workers, Analysts, Investigators, Medical Writers, and administrative staff.

Skills

  • Incident Managementunmatched
  • JCL (Job Control Language)unmatched
  • Mainframe Computerunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder