Analysis Skills, Communication Skills, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Dell Computers, Engineering, IBM CICS (Customer Information Control System), IBM DB2, IBM IMS Database, IBM Mainframe, IBM TSO/ISPF, IBM z-OS Operating System, Identify Issues, Incident Management, Incident Response, JCL (Job Control Language), Leadership, Mainframe Computer, Maintain Compliance, Metrics, Operations, Organizational Skills, Problem Solving Skills, Process Improvement, RACF (Resource Access Control Facility), Risk, Risk Analysis, Risk Management, Root Cause Analysis, SQL (Structured Query Language), Scripting (Scripting Languages), Security Compliance, Service Delivery, Service Level Agreement (SLA), Sustainability, Systems Administration/Management, Team Player, Technical Leadership, Vendor/Supplier Management, XML (EXtensible Markup Language)