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careers@truist.com?subject=Accommodation%20request
(accommodation requests only; other inquiries won't receive a response).Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities.2. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.3. Analyzes and observes trends with technical issues and develops recommendations for long- term improvements.4. Documents all relevant end-user interactions and steps taken to resolve incidents.5. Has occasional contact with end-users.6. Communicates status of issue resolution to internal customers.7. May engage and manage outside vendors.8. Applies in-depth knowledge of application support and an understanding of best practices.9. Typically leads moderately complex projects and participates in larger, more complex initiatives.10. Solves complex technical and operational problems.11. Acts as a resource for teammates with less experience.12. May have people management responsibilities for a small team.
QUALIFICATIONS
Preferred Qualifications:1. VTAM/Network, IBM Mainframe
2. VTAM / SNA (EE Configurations) / TCP/IP Experience
3. Encryption and certificate management
4. Familiarity with network security protocols (IPSec, AT-TLS, SSH) and network monitoring (Omegamon, NetMaster, Traces)
5. Experience with logical connectivity between applications and mainframe subsystems6. Knowledge of Coupling facility support, High Availability and Automation
7. Familiarity with parallel sysplex (GDPS), IBM System utilities
8. Bachelor's degree and six years of experience or work experience equivalent.9. Banking or financial services experience
10. Rotation of on-call support and occasional weekend work.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
E-VerifyIER Right to Work| Location | Atlanta, Georgia (Remote) |
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