Administrative Skills, Automation, Cobol Programming Language, Communication Skills, Computer Science, Customer/Client Research, Hardware Components, IBM CICS (Customer Information Control System), IBM DB2, IBM Systems, IBM TSO/ISPF, IBM z-OS Operating System, IP Multimedia System (IMS), Identify Issues, JCL (Job Control Language), LinkedIn, Linux Operating System, Mainframe Computer, Mainframe Operating System, Operating Systems, Presentation/Verbal Skills, Problem Solving Skills, Programming Tools, Software Development, Technical Research, Technical Support, Technical Writing, Trend Analysis, Writing Skills, z-VM Operating System