Architectural Services, Automation, Cobol Programming Language, Communication Skills, Cost Control, Data Recovery, Database Administration, Health Plan, IBM CICS (Customer Information Control System), IBM DB2, IBM IMS Database, IBM Sysplex, IBM z-OS Operating System, IMS DB/DC, IP Multimedia System (IMS), ITIL (IT Infrastructure Library), Information Technology Consulting, JCL (Job Control Language), Leadership, Mainframe Computer, Mainframe Operating System, Maintain Compliance, Operating Systems, Operational Audit, Operations, Operations Management, Outsourcing, Performance Management, RACF (Resource Access Control Facility), Risk Analysis, Service Level Agreement (SLA), Technical Leadership, Vendor/Supplier Selection