Customer Experience, Customer Relations, Loss Prevention, Needs Assessment, Policy Development, Procedure Development, Retail Operations, Retail Sales, Safety Process, Sales Operations, Sports, Standard Operating Procedures (SOP), Team Player
Sports Team Member
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
Role Responsibilities:
- Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
- Fulfill the company-defined customer experience by completing all processes according to our service level standards.
- Perform cleaning of facility, including floors, restrooms, trash removal, display items, glass surfaces, etc.
- Assist with transporting merchandise for customers throughout the store.
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information
- Create an inclusive store environment where everyone (teammates & customers) feels welcome, safe, and is treated with respect.
- Take an all-hands-on-deck approach to support the team across the store.
- Performs other tasks as assigned by management.
Teammate Traits:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
Qualifications:
- Prior retail sales, operations, maintenance, or customer-focused experience preferred
- Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
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Dick's Sporting Goods
At DICK'S Sporting Goods, we ensure ultimate customer satisfaction by employing an exceptional team of associates, who truly "live" our brand. Our associates demonstrate a combination of drive, skill, commitment and passion for our business that is shared with the athletes and enthusiasts we serve. These experts draw on their personal experience and passion for sports to guide, inform and inspire every customer, helping to make DICK'S Sporting Goods the top destination for dedicated athletes in every activity, for every season.
Founded in 1948, DICK'S Sporting Goods, Inc. is an authentic full-line retailer offering a broad assortment of brand name sporting goods equipment, apparel and footwear, in a specialty store environment. For more than 50 years, we've been catering to the needs of the True Athlete and offering rewarding career opportunities for associates who are driven, skilled, committed and passionate.
Join the most passionate and driven team in sports – DICK'S Sporting Goods.
10,000 employees or more
http://www.dickssportinggoods.com