Maintenance Carpenter (Resort)

About the Company and Resort:

Tanzerra Resorts is a leading international luxury resort company, renowned for providing unparalleled guest experiences in unique and iconic destinations. Each Tanzerra Resort is as unique as its location, offering an exceptional blend of luxury, comfort, signature experiences, world-class culinary arts, and private events that cater to discerning travelers and event planners from around the globe. We are committed to delivering outstanding, personalized service and creating memorable stays for our guests and focus on caring for our team members just as much as we care for our guests.

The Tides Inn is a beloved waterfront, luxury resort nestled on Carter's Creek in Irvington, Virginia. The property has been a cherished destination for generations and has recently undergone a number of renovations and enhancements that are helping elevate the brand and overall experience. The Tides features 70 luxurious accommodations, tennis and pickleball courts, wellness treatments, a working farm, Markers Space (for artistic activities), its own marina and two distinct restaurants, Salt & Meadow Restaurant and Fish Hawk Oyster Bar. As it has evolved, the Tides Inn is becoming more widely recognized for its elite programming, culinary experiences, commitment to environmental stewardship, and world-class hospitality.

Job Summary:

The Maintenance Carpenter is responsible for performing skilled carpentry work to maintain, repair, and improve resort buildings, guest accommodations, public spaces, and back-of-house facilities. This role supports a safe, functional, and aesthetically pleasing environment that enhances the overall guest and team member experience. Success in this position is demonstrated through high-quality craftsmanship, timely completion of work orders, preventative maintenance, and effective collaboration with other departments. The Carpenter plays a key role in preserving the appearance and operational excellence of the resort while exemplifying the Tides Inn Mission and Values.

Essential Functions and Responsibilities:

• Regular and reliable attendance is an essential function of this role.
• Exemplifies the Tides Inn Mission and Values in all interactions with guests, team members, and vendors.
• Performs skilled carpentry repairs, maintenance, and construction projects throughout the resort.
• Installs, repairs, and replaces doors, windows, trim, cabinetry, flooring, drywall, framing, decking, and other structural or finish carpentry components.
• Repairs and maintains guest room furnishings, fixtures, and built-in furniture to luxury hospitality standards.
• Responds promptly to maintenance requests and work orders while minimizing disruption to guests and resort operations.
• Performs preventative maintenance inspections to identify repair needs before they impact operations.
• Measures, cuts, shapes, assembles, and installs building materials using hand and power tools safely and efficiently.
• Repairs walls, ceilings, flooring, millwork, and other interior and exterior building components.
• Assists with renovation projects, room refreshes, and capital improvement initiatives.
• Reads and interprets blueprints, sketches, technical drawings, and work specifications as needed.
• Maintains compliance with all safety regulations, building codes, and company policies.
• Operates and maintains tools and equipment in a safe and organized manner.
• Maintains a clean, organized, and secure work area.
• Assists other Facilities team members with general maintenance tasks when operational needs require.
• Communicates project status, repair needs, and material requirements to Facilities leadership.
• Orders or recommends materials and supplies needed for assigned projects.
• Participates in emergency response efforts related to facility operations, severe weather, or other property emergencies.
• Performs other duties as assigned.

Individual Contributor Role: Customer Focus, Dealing with Ambiguity, Functional & Technical Skills, Action Oriented, Self Development.

Qualifications:

• High school diploma or equivalent required; minimum 3 years of professional carpentry experience required.
• Hospitality, resort, hotel, commercial, or residential maintenance experience preferred.
• Experience with finish carpentry, cabinetry, drywall, framing, and general building maintenance preferred.
• Strong knowledge of carpentry techniques, construction methods, and building materials.
• Ability to read and interpret blueprints, drawings, and specifications.
• Proficient with hand tools, power tools, and woodworking equipment.
• Strong troubleshooting, organizational, and time management skills.
• Ability to prioritize multiple assignments and meet deadlines.
• Strong communication, teamwork, and customer service skills.
• Technical or vocational training in carpentry or construction preferred.
• OSHA 10 or OSHA 30 certification preferred.
• First Aid/CPR certification preferred.
• Valid driver's license with an acceptable driving record required.
• Must meet company Motor Vehicle Record (MVR) standards if operating company vehicles or golf carts

Physical Requirements:

• Work Environment: Indoor and outdoor resort environment; guest rooms, public spaces, maintenance shops, construction areas; exposure to varying weather, dust, noise, and maintenance-related hazards.
• Equipment Used: Hand and power tools, saws, drills, ladders, scaffolding, golf carts, utility vehicles, computer/tablet, mobile phone, two-way radio.
• Sitting: 10%
• Standing: 45%
• Walking/Bending/Climbing/Kneeling: 45%
• Lifting: Up to 75 pounds (with assistance or mechanical aids when appropriate).
• Vision: Computer use, reading measurements and blueprints, safe property navigation, equipment operation, and workplace safety.
• Hearing: Phone/radio communication, guest and team member interaction, equipment operation, and safety awareness.
• Travel Expectations: May require travel to local stores for supplies or business needs.
• Driving Requirements: Operation of golf carts, company, and utility vehicles required; MVR monitoring may be required.
• Other: Must be able to work flexible schedules, including weekends, holidays, and emergency call-ins; climb ladders, work at heights, and perform work in confined spaces as needed.

NOTE TO APPLICANTS: As a luxury hospitality destination operating 24/7, our resort requires team members who can offer flexibility in their schedules. Most roles involve working a variety of shifts, including days, evenings, weekends, and holidays, to ensure an exceptional guest experience.

We offer a comprehensive benefits package for full-time qualifying roles designed to support your health, financial security, and overall well-being. Benefits include medical, dental, and vision coverage; a Health Savings Account (HSA); fitness and wellness programs; disability insurance; basic and voluntary life insurance; an Employee Assistance Program (EAP); a hearing discount program; and more. Our total rewards package is built to help you thrive both personally and professionally.

The Tides Inn is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.