Administrative Skills, Blueprints, Budget Management, Building Systems, Capital Project, Communication Skills, Construction, Corporate Policies, Cost Engineering, Customer Support/Service, Diversity, Documentation, Documentation Plan, Driver's License, Email Technology, Emergency Response, Establish Priorities, Federal Laws and Regulations, Flexible Spending Accounts, Genetics, Groundskeeping, Hospital, Identify Issues, Insurance, Interpersonal Skills, Inventory Management, Legal, Life Insurance, Maintenance Services, Microsoft Office, OSHA, On Call, Order Management, Organizational Skills, Physical Demands, Preventative Maintenance, Problem Solving Skills, Professional Services, Project Planning, Project Schedule, Project Tracking, Project/Program Coordination, Property Management, Purchasing/Procurement, Record Keeping, Regulatory Compliance, Residential Real Estate, Safety Compliance, Safety Standards, Software Administration, State Laws and Regulations, Systems Administration/Management, Systems Maintenance, Technical Writing, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Management
Description
Job Overview:
The Maintenance Coordinator is responsible for supporting the overall maintenance, repair, and operation of the association’s facilities through a combination of hands-on technical work, project coordination, vendor management, and administrative support. This role serves as a key liaison between residents, vendors, contractors, and management to ensure building systems, common areas, and facility assets are maintained in a safe, efficient, and professional manner.
The position requires a balance of field-based maintenance responsibilities and office-based planning, documentation, and coordination. The ideal candidate possesses strong technical knowledge of building systems, excellent organizational and communication skills, proficiency with maintenance management software and administrative processes, and a commitment to delivering high-quality service to residents and stakeholders.
Compensation: $24-$27 per hour
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, certifications, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities:
- Perform, coordinate, and oversee routine, preventive, corrective, emergency, and scheduled maintenance for building systems, common areas, and facility assets, including HVAC, electrical, plumbing, mechanical, carpentry, painting, flooring, pools, and life safety systems.
- Monitor building operations, conduct regular inspections, identify and resolve maintenance issues, and ensure high standards of safety, cleanliness, functionality, and curb appeal.
- Coordinate vendors, contractors, and internal resources to complete repairs, maintenance activities, and capital projects on schedule, within budget, and in compliance with quality and safety standards.
- Manage work orders, maintenance records, preventive maintenance schedules, asset inventories, facility documentation, and monthly operational reports.
- Assist with project planning, budgeting, bid processes, reserve study projects, and cost-control initiatives while tracking project progress and vendor performance.
- Provide responsive customer service to residents, Board members, and staff; maintain positive relationships and address maintenance concerns professionally.
- Support inventory management, purchasing, regulatory compliance, emergency preparedness, and adherence to OSHA requirements, association policies, and company standards.
- Perform administrative duties, attend meetings as needed, represent the organization professionally, and carry out other responsibilities assigned by management.
Skills and Qualifications:
- Strong technical aptitude and troubleshooting skills across multiple building trades.
- Excellent organizational, project coordination, and time-management abilities.
- Proficiency with Microsoft Office, email systems, and maintenance management software.
- Strong customer service, interpersonal, and communication skills, with the ability to build effective relationships with residents, staff, vendors, and Board members.
- Ability to read and interpret technical manuals, blueprints, specifications, and related documents.
- Detail-oriented with accurate record-keeping and reporting skills.
- Ability to work independently, prioritize competing demands, and manage multiple responsibilities effectively.
- Valid driver’s license and reliable transportation.
Education and Experience:
- Strong technical aptitude and troubleshooting skills across multiple building trades.
- Excellent organizational, project coordination, and time-management abilities.
- Proficiency with Microsoft Office, email systems, and maintenance management software.
- Strong customer service, interpersonal, and communication skills, with the ability to build effective relationships with residents, staff, vendors, and Board members.
- Ability to read and interpret technical manuals, blueprints, specifications, and related documents.
- Detail-oriented with accurate record-keeping and reporting skills.
- Ability to work independently, prioritize competing demands, and manage multiple responsibilities effectively.
- Valid driver’s license and reliable transportation.
Physical Requirements:
- Ability to safely lift, carry, push, and pull up to 75 pounds on an occasional basis and perform the physical demands associated with facility maintenance activities.
- Ability to frequently walk, stand, climb stairs and ladders, bend, kneel, crouch, and work in confined spaces or at elevated heights.
- Ability to work in a variety of environmental conditions, including exposure to outdoor weather, mechanical equipment, noise, dust, and maintenance-related chemicals.
- Must be available to respond to emergency situations and participate in after-hours, weekend, holiday, and on-call coverage as required.
- Regular, reliable attendance and punctuality are essential functions of this position.
What We Offer:
- 10 company paid holidays
- Medical, dental, vision
- HSA and FSA
- Company-paid life insurance and Employee Assistance Plan
- Supplemental life, disability, accident, critical illness, hospital indemnity
- Identity theft, legal services
- Pet insurance
- 401(k) with company match
About us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company, culture, and exciting career opportunities visit our website.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal-opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com
.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com
; we will respond in accordance with Local Law 144, within 30 days.