Maintenance Director (Multi-Site Property Maintenance / Residential Property Management)
Apartment Services, Inc.
Full-Time | Travel Between Properties | On-Call Rotation | Some Weekend Availability
Job Overview: Apartment Services, Inc. is seeking an experienced Maintenance Director to support the Assistant Vice President of Service in overseeing maintenance operations across multiple apartment communities. This leadership role is responsible for supervising property maintenance teams, building systems, capital improvement projects, and service operations to ensure communities remain safe, efficient, and well maintained.
The ideal candidate has strong experience in multi-family property maintenance, facilities management, HVAC systems, and team leadership and can effectively coordinate service teams while maintaining high standards for safety, quality, and resident satisfaction.
Key Responsibilities
- Oversee maintenance operations and service teams across multiple apartment communities
- Collaborate with Regional Managers, Vice Presidents, and senior leadership to ensure efficient property maintenance operations
- Review maintenance work order reports, HVAC service reports, and property performance metrics daily
- Supervise and support Maintenance Supervisors and Service Technicians
- Assist with capital improvement projects, renovations, and large-scale property repairs
- Approve maintenance purchase orders, stock requests, and appliance orders
- Conduct interviews, hiring, onboarding, and training for maintenance staff
- Provide leadership and guidance to teams to ensure service standards, safety procedures, and company policies are followed
- Support properties that are short-staffed or experiencing operational challenges
- Oversee contractors, vendor relationships, and project timelines
- Conduct property inspections, building inspections, HUD inspections, and lender/bank inspections
- Walk properties with Regional Managers to evaluate maintenance quality, safety, and operational standards
- Maintain proper key control and property security procedures
- Ensure maintenance shops are organized and properly stocked
- Participate in winter weather operations, including snow removal planning, salting, and property readiness
- Ensure equipment and supplies are prepared for inclement weather and emergency situations
- Participate in the upper management on-call rotation
- Promote a safe work environment for maintenance staff, contractors, and residents
- Motivate and develop service teams to achieve company performance goals
Qualifications
- Strong knowledge of multi-family property maintenance, building systems, and facilities operations
- Experience managing maintenance teams across multiple properties
- Expertise in HVAC systems, plumbing, electrical, and general building maintenance
- Strong leadership, communication, and organizational skills
- Experience with capital improvement planning, budgeting, and vendor management
- Ability to read and interpret blueprints, building plans, and maintenance specifications
- Proficiency with Microsoft Office (Outlook, Word, Excel)
- Experience with property management software such as Yardi preferred
- Strong problem-solving and decision-making abilities
Requirements
- High school diploma or equivalent
- HVAC certification required
- Minimum 5 years of property maintenance experience with supervisory responsibilities
- Valid driver’s license required
- Reliable vehicle required for travel between properties
- Ability to lift up to 50 pounds and assist with on-site maintenance tasks when needed
- Ability to travel between multiple communities as required
- Reliable phone number and email for communication
Benefits offered:
- Transportation Allowance
- Company-Provided Cell Phone
- 8 Paid Holidays
- Paid Funeral Leave & Jury Duty Leave
Health Benefits (eligible 1st of month after 60 days):
- Medical, Dental & Vision Insurance
- Employer-paid Life Insurance
- Voluntary Life Insurance options
- Short-Term & Long-Term Disability
- Flexible Spending Account (FSA)
Retirement (eligible after 3 months, age 21+):
- Traditional & Roth 401(k) options
Additional Perks:
- Employee Recognition Program
- Discounted Housing (more information available at interview)