Maintenance Dispatcher - 1st, 2nd & 3rd Shifts

Caterpillar Inc

Sanford, NC

JOB DETAILS
SALARY
$21.70–$27.35 Per Hour
SKILLS
Analysis Skills, Blueprints, Business Support, Career Development, Caterpillar Equipment, Construction, Customer Support/Service, Facilities and Maintenance, Hand Tools, Lift/Move 35 Pounds, Machining, Manufacturing, Metrics, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Mining Equipment and Machinery, Natural Gas, Physical Demands, Preventative Maintenance, Problem Solving Skills, Record Keeping, Schematics, Standard Operating Procedures (SOP), Warehousing
LOCATION
Sanford, NC
POSTED
8 days ago

Career Area:

Operations

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Maintenance Dispatcher, your job duties will include, but may not be limited to:

  • Analyze, modify, assign, and schedule maintenance tasks and activities.

  • Dispatch personnel to address various facilities, controls, and maintenance work orders.

  • Procure quotes and order tools and components.

  • Maintain maintenance records related to reactive line calls, preventative maintenance, and defective equipment.

  • Understand and maintain maintenance department metrics.

  • Follow standard operating procedures and area specific work instructions.

  • Provide information to supervisors and managers about processes within assigned area.

  • Maintain a safe and clean workstation.

  • Perform any other assigned duties.

This is a unique role that will require work hours that vary from a typical schedule. There will be times when the successful candidate will be required to support activities and installations during weekends, holidays, and plant shutdowns.

Physical Requirements:

  • Must be able to frequently lift and carry up to 35 pounds for intervals of 15-30 minutes.

  • Work at heights of up to 30 feet from the floor, work in an environment with frequently changing temperatures, and walk, squat and bend over for intervals of 15-30 minutes, with or without reasonable accommodation.

Minimum Skills Requirements:

  • Minimum of 4 months' experience in a machining, manufacturing, or warehouse environment or industry certification.

  • Familiarity with mechanical products and components and the utilization of hand tools.

Desired Skills Requirements:

  • Previous experience as a dispatcher or experience doing similar work.

  • Prior experience using dispatch software and tracking systems (i.e. Maintenance 5K).

  • Previous experience reading work orders and/or performing work orders.

  • Previous experience reading and interpreting part prints, schematics, and/or blueprints.

  • Experience using software such as Microsoft Excel, Word, and/or PowerPoint.

  • Previous experience with Standard Operating Procedures or Standard Work.

What you will get:

You have a lot to offer, so we offer a commitment in return to you as a professional - and as a person. We offer competitive wages, quarterly bonus, comprehensive benefits (medical, dental, vision, RX, and 401K) paid holidays, paid time off and paid training that begin on day one of employment!

Shift Schedules:

1st Shift - M-F 6:15 AM - 2:15 PM

2nd Shift - M-F 2:15 PM - 10:15 PM

3rd Shift - S-F 10:15 PM - 6:15 AM

Role requires overtime as needed to support business needs

Starting pay rates:

1st Shift - $21.70/hour

2nd & 3rd Shifts - $23.44/hour (includes 8% shift premium)

Caterpillar will provide a cash sign-on bonus to selected candidates who apply by 11:59 p.m. EST on Sunday, July 19 in the amount of $1500, less applicable withholdings and taxes, to be paid as soon as administratively practical upon completion of your first day of employment.

Additional Information:

  • Resumes are encouraged. Do not submit a blank application (no work history / resume). This may lead to disqualification.

  • Successful candidates must pass an online assessment, interview, background check, drug screen and medical review.

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

$21.70 - $27.35

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

  • 401(k) savings plans*

  • Health Savings Account (HSA)*

  • Flexible Spending Accounts (FSAs)*

  • Health Lifestyle Programs*

  • Employee Assistance Program*

  • Voluntary Benefits and Employee Discounts*

  • Career Development*

  • Incentive bonus*

  • Disability benefits

  • Life Insurance

  • Parental leave

  • Adoption benefits

  • Tuition Reimbursement

  • These benefits also apply to part-time employees

Posting Dates:

July 11, 2026 - July 19, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

About the Company

C

Caterpillar Inc

Caterpillar is a driving force in logistics, automation, financial services, power generators and many other industries. No matter what we do, our commitment to excellence in every aspect of our business has made the name Caterpillar a symbol of strength, respect and integrity all over the world. Caterpillar is a global company with opportunities to travel and work at locations across the US and abroad. We have manufacturing facilities in 21 countries, marketing headquarters in 11 countries and distribution centers in 19.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Manufacturing
FOUNDED
1925
WEBSITE
http://www.cat.com/