Maintenance Engineer

Location: Courtyard by Marriott Biloxi North/D'Iberville 
Shift: Full-time

Job Overview:

The Maintenance Engineer at Courtyard by Marriott Biloxi North/D'Ilberville is responsible for performing preventive maintenance and repairs across the hotel, ensuring the smooth operation of all mechanical, electrical, plumbing, and HVAC systems. This role requires a hands-on individual with technical expertise who can troubleshoot issues, perform general repairs, and maintain the physical integrity of the hotel’s facilities. The Maintenance Engineer plays a vital role in ensuring guest satisfaction by maintaining a clean, safe, and fully operational environment.

Key Responsibilities:

General Maintenance & Repairs:

• Perform routine inspections and repairs of the hotel’s mechanical, electrical, plumbing, and HVAC systems.
• Troubleshoot issues with equipment, systems, and appliances, identifying problems and executing timely repairs.
• Ensure guest rooms, public spaces, and back-of-house areas are properly maintained and in good working order.
• Conduct minor carpentry, painting, and drywall repairs as needed.
• Ensure that all repairs and maintenance tasks are completed in a safe, efficient, and timely manner to minimize disruption to hotel operations and guests.

Preventive Maintenance:

• Assist in executing the hotel’s preventive maintenance program by regularly inspecting systems and equipment.
• Maintain accurate records of maintenance work performed and report any significant issues to the Chief Engineer.
• Ensure that all tools, equipment, and systems are functioning at optimal levels to prevent breakdowns.
• Identify potential issues before they become major problems and take appropriate corrective action.

Guest Requests & Service:

• Respond to guest complaints and service requests related to room maintenance (e.g., plumbing issues, lighting repairs, heating/cooling adjustments).
• Ensure all guest requests are handled professionally, with minimal disruption, and in a timely manner.
• Work collaboratively with the front desk and housekeeping teams to address guest needs and enhance the overall guest experience.

Safety & Compliance:

• Adhere to all safety protocols and regulatory standards while performing repairs and maintenance tasks.
• Identify and mitigate any safety hazards in guest areas, equipment rooms, and back-of-house facilities.
• Assist in ensuring that all equipment and systems are compliant with local and national building codes.
• Participate in safety training sessions and emergency preparedness drills to ensure readiness in case of incidents.

Inventory & Supplies:

• Monitor inventory levels of maintenance supplies and equipment, and notify the Chief Engineer of any required reorders.
• Assist in maintaining tools and equipment in good working condition, ensuring they are properly stored and readily available when needed.
• Help manage and maintain the hotel’s maintenance logs, ensuring all activities are properly documented.

Collaboration & Communication:

• Work closely with other departments, such as housekeeping and front desk, to ensure smooth hotel operations.
• Communicate effectively with the Chief Engineer and other team members to provide updates on ongoing repairs, maintenance needs, and completed tasks.
• Attend regular team meetings and training sessions to stay up-to-date on hotel operations and safety procedures.

Qualifications and Skills:

Education:

• High school diploma or equivalent required.
• Technical certifications in electrical, plumbing, HVAC, or a related field are preferred.

Experience:

• Minimum of 1-3 years of experience in facility maintenance, preferably within the hospitality industry.
• Familiarity with building systems, including electrical, plumbing, HVAC, and mechanical operations.
• Experience with basic carpentry, painting, and general repair tasks.

Skills:

• Strong problem-solving and troubleshooting abilities.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Good communication and interpersonal skills, with a guest-focused attitude.
• Basic proficiency in using maintenance tools and equipment.
• Ability to work independently and as part of a team to ensure the smooth operation of the hotel.

Physical Requirements:

• Ability to lift and carry up to 50 lbs and perform physical tasks such as bending, standing, climbing, and reaching.
• Capable of working in confined spaces, at heights, and in varying environmental conditions.
• Flexibility to work long hours, including nights, weekends, and holidays as required.

Work Environment:

• Hands-on, fast-paced role that involves working in various areas of the hotel, including guest rooms, public areas, and maintenance rooms.
• Indoor and outdoor work may be required, depending on the nature of the repair or maintenance task.