Job Title: Maintenance Helper Department: Maintenance Reports To: Maintenance Supervisor FLSA Status: Non-Exempt Summary: A successful maintenance helper will utilize specialized skill to keep production running to top levels. Essential Duties and Responsibilities include the following. Other duties may be assigned.
Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Integrity and Trust Is widely trusted; is seen as direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidence; admits mistakes; doesn’t misrepresent himself/herself for personal gain. Time Management Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Drive for Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Functional/Technical Skills Possesses the fictional and technical knowledge as well as skills to do the job at a high level of accomplishment Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Composure Can stay cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Fairness to Direct Reports Treats direct reports equitably; acts fairly; has candid discussions; doesn't have agenda; doesn't give preferential treatment. Education and/or Experience Trade School; High school diploma; or five to eight years related experience and/or five to eight years training as a machine operator; or equivalent combination of education and experience. |