Maintenance Manager

Madison Metropolitan Sewerage District

Madison, WI

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JOB DETAILS

SALARY

$113,705.74–$153,836.80 Per Year

SKILLS

Analysis Skills, Asset Management, Benchmarking, Best Practices, Billing, Biology, Budget Management, Budgeting, Business Case, Business Continuity Planning (BCP), Business Development, Business Strategy, Calendar Management, Capital Equipment Purchasing, Capital Project, Chemistry, Civil Engineering, Coaching, Communication Skills, Community Relations, Computerized Maintenance Management System (CMMS), Conferences, Construction Contracts, Construction Projects, Continuous Improvement, Contract Creation, Contract Management, Corrective Action, Cost Estimates, Customer Support/Service, Data Cleaning, Data Quality, Decision Support, Develop and Maintain Customers, Ecosystems, Electricity, Emergency Response, Environmental Compliance, Environmental Regulations, Equipment Maintenance/Repair, Equipment Replacement, Equipment Specification, Establish Priorities, Exceeded Sales Goal, Expense Tracking, Facilities Management, Facilities and Maintenance, Federal Emergency Management Agency, Federal Laws and Regulations, Geology, Government, Government Regulations, Government Reporting, Groundskeeping, Hepatitis B, High Reliability, Knowledge Transfer, Leadership, Maintain Compliance, Maintenance - Electrical, Maintenance Services, Manufacturing Equipment Maintenance, Mechanical Maintenance, Mentoring, Needs Assessment, On Call, Operational Support, Operations, Operations Management, People Management, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Physical Demands, Physics, Preventative Maintenance, Problem Solving Skills, Process Development, Process Flow, Process Improvement, Process Management, Professional Engineer, Professional Services, Project Development, Project Evaluation, Project Planning, Project Tracking, Project/Program Coordination, Project/Program Management, Property Management, Public Safety, Public/Media/Press/Analyst Relations, Pumps, Purchasing/Procurement, Regulations, Regulatory Compliance, Regulatory Reports, Regulatory Requirements, Relationship Management, Reliability Centered Maintenance, Reporting Skills, Risk Analysis, Risk Management, Root Cause Analysis, Safety Compliance, Safety Standards, Safety/Work Safety, Sales Management, Schedule Development, Service Delivery, Staff Development, Staff Training, Standard Operating Procedures (SOP), Startup, State Laws and Regulations, Strategic Planning, Succession Planning, System Integration (SI), Systems Administration/Management, Talent Management, Team Building, Team Lead/Manager, Team Player, Testing, Training Program, Treatment Plan, Ultrasound, Vehicle Fleets, Vendor/Supplier Management, Work From Home

LOCATION

Madison, WI

POSTED

Today

Salary : $113,705.74 - $153,836.80 Annually
Location : 1610 Moorland Road, Madison, WI
Job Type: Full Time
Job Number: 2026-00016
Department: Wastewater Operations and Reliability
OpeningDate: 05/15/2026
Closing Date: 5/29/2026 11:59 PM Central

About the Position

Under general supervision and the direction of the Operations and Maintenance Director, the Maintenance Manager oversees and manages the District's maintenancework groups. This position is responsible for the day-to-day function of the maintenance department and work groups, ensuring compliance with all applicable regulatory requirements. The Maintenance Manager plans, coordinates, and supervises the activities of the maintenance department to ensure District systems and assets are maintained in a safe, efficient, and reliable manner.

The role includes managing budgets, planning for both long-term and immediate operational needs, responding to emergencies, and coordinating work with contractors. The Maintenance Manager ensures adherence tosafety protocols and maintains positive community relations. This position directly supervises the Electrical, Mechanical, and Facilities Maintenance supervisors, providing day-to-day supervision and development for the maintenance supervisors in managing and owning their individual work group results. This position will ensure the long-term reliability of plant and collection system equipment through maintenance scheduling, project development, and equipment replacement. This position is also responsible for managing the district's fleet and apprenticeship programs. In addition, this position will use a Computerized Maintenance Management System (CMMS) to review plant maintenance reports and operating data, and direct efforts of staff to ensure economical operations and repairs. This position will also be responsible for coordinating maintenance projects with District departments as well as external contractors and vendors.

This position provides oversight of relevant maintenance data and reports (to include review of data quality, updating and creating Internal Process Numbers (IPNs), and creating and updating reports). This position will also be expected to provide oversight and coordination in working through unusual maintenance problems, special project evolutions and shutdowns/start-ups, and tackling urgent needs for assistance.

The successful candidate must demonstrate a growth mindset in navigating a dynamic, mission-driven operation, while remaining committed to fostering a positive and inclusive workplace culture.

The Maintenance Manager is a key member of the division leadership team, working closely with the Reliability Process Manager, Ecosystems Manager, Collection Systems Manager, and the Treatment Plant Manager. Also serves as a technical subject matter expert in support of District projects and programs.
Duties

Success Factors
The successful Maintenance Manager must bring the following qualities to the work:

Agility: Demonstrates the ability to adapt quickly and effectively to changing circumstances, priorities, and environments while maintaining high performance and a positive attitude allowing for a culture of continuous improvement and decision-making that drives results.
Integrity: Maintains high ethical standards and confidentiality. Success requires sound judgement in handling sensitive information.
Stakeholder Partnerships: Excellence in managing relationships across diverse groups including elected officials, community representatives, regulatory agencies, external business partners, and internal department heads.
Strategic Leadership: Ability to translate complex government operations into clear strategies that support immediate operational needs and long-term capacity and resilience. Success requires understanding how decisions impact service delivery and community relationships.
Team Leadership and Development: Proven ability to lead and develop a diverse team with varying specializations. Success requires fostering collaboration, providing mentorship, and maintaining high performance standards while supporting professional growth.

Duties
25% - Management & Development of Staff

Supervise maintenance supervisors, overseeing their work, clarifying and defining their roles and responsibilities, and monitoring their performance. Serve as a mentor and resource to the maintenance supervisors and assist them with planning, scheduling, prioritizing, and supervising the work.
Identify training needs for maintenance personnel. Provide in-house training when possible and arrange for external training when needed.
Participate in the hiring of new individuals into the maintenance section.

Establish performance standards, conduct evaluations, and provide professional development opportunities.
Foster and develop a collaborative environment promoting knowledge sharing and improvement, with supervisors autonomously managing their teams to reduce emergency work and increase overall efficiency.

Foster a culture of high standards, reliability, pride in work, and customer service. Sets clear departmental expectations and goals and aligns teams to those goals. Train, coach, and manage employees to meet or exceed those goals.
Oversee succession planning and talent development initiatives within the department. Ensure continuity of operations through developing staff in skill gaps, progressions, cross-training, and knowledge transfer plans with support from HR. Ensure effective staff coordination with external consultants, contractors, regulatory agencies, and customer communities on collection system matters.
Ensure consistent, reliable operation of all District facilities while maintaining the highest standards for employee safety, environmental compliance, and equitable service delivery to all communities.

20% -Management of Maintenance Operations

Manage and implement maintenance programs for reliable operations of all district assets specifically related to facilities maintenance, electrical maintenance and mechanical maintenance.
Ensure oversight and coordination of maintenance activities conducted by the electrical, mechanical, and facilities maintenance workgroups. Utilize the District's computerized maintenance management system to assist with these activities.
Monitor and ensure upkeep of the scheduling and execute work order process flows to ensure improved work order completion and clean data integrity.
Develop and monitor Key Performance Indicators (KPIs) for the department. Ensure actions are taken by work groups to address issues and improve processes. Monitor emergency work orders, break ins, and overall KPI's and coach departments to make improvements to address.
Provide support, coordination and oversight to the day-to-day operations and daily/weekly work projects of assigned maintenance work groups.
Support the District's Health and Safety Leader in ensuring compliance with all occupational safety regulations and promotion of a culture of safety excellence throughout the department.
Monitor the creation and upkeep of Preventative Maintenance Standard Operating Procedures (SOP's) and benchmarks with work groups and departments to ensure they are preventing failures. Support collaborative decision-making and stakeholder engagement within the department.
Manage maintenance strategies for equipment at the organization including guiding implementation of predictive technologies (ex: Ultrasound, Signature analysis, Oil analysis) in the work groups.
Manage the annual maintenance project plan. Develop projects and assign leads, track progress, ensure actions to address issues.
Develop and oversee preventative maintenance, inspections, repairs and new installations.
Maintain and annually update the district's fleet plan.
Complete customer community quarterly pump station work order review and billing process for the department.
Direct the preparation of monthly, quarterly, and annual reports for management and stakeholders.
Perform the O&M Supervisor On-Call duties on a rotating basis.

20% - Planning & Coordination of Long-term and Emergency Maintenance

Assist in the preparation and implementation of capital improvement projects to ensure the system will maintain long term and stable operations and compliance with all regulations. Assist in the development of business case analyses for these projects.
Lead district Root Cause Analysis program to ensure staff are trained to complete RCA's and RCA's and corrective actions are being completed to address issues.
Work with departmental leadership to have continuous improvement in maintenance activities including factors like safety, cost consciousness, and efficiency
Develop written reports and memoranda and make verbal presentations as needed to support maintenance activities.
Provide key input to the evaluations of new equipment and equipment specifications.
Review plans and specifications for treatment plant additions and projects with an emphasis on equipment maintainability and reliability. Provide written comments internally and externally as necessary.
Ensures the maintenance workgroup is aligned on RCM principles, and continuously improves.

Actively serve in and support the District Incident Command Structure, aid in continuous improvement of this program. Complete FEMA ICS-100 and 200 series training within 6-months of hire, and other related trainings as directed.
Respond to emergency situations at the treatment plant and pumping stations as needed. In the face of adversity and during emergencies, demonstrates sound decision-making ability that takes into account employee and public safety, the District's discharge permit and regulatory requirements, and equipment functionality.
Ensure adherence to local, state and federal environmental regulations and promptly reporting incidents
Lead adoption of best practices and innovative approaches
Lead continuous improvement initiatives.
Ensure data integrity and system integration across all functions.
Establish and monitor key performance indicators and implement improvements.

15% - Budgeting, Asset and Contract Management

Employ advanced asset management techniques to monitor and evaluate all District assets.
Participate in fiscally responsible budget preparation and administration; prepare cost estimates for budget items; monitor and control expenditures.

Prepare contract documents, bid requests and annual maintenance budget requests, and conduct necessary procurement related activities.

Oversee management of District properties.
Arrange for and supervise maintenance projects performed by contractors.

Oversee vendor/contract management including vendor qualification, performance evaluation, and relationship management.
Oversee contracts management efforts. Ensure contract terms, policies, and procedures support District objectives and properly manage risks.
Provide strategic guidance on complex procurements, including capital equipment purchases, professional services contracts, and construction projects.

10% - Assessment & Management of Risk

Promote and maintain a safe work environment by ensuring that all workgroup members are aware of and follow applicable District policies and procedures related to worker safety.

Ensures maintenance processes align with and follow District strategic priorities and performance areas.
Ensure compliance with government regulations and reporting requirements.
Monitor and assess risks, implementing mitigation strategies as needed.

5% - Management of External Relations

Lead and conduct activities to support the District's apprenticeship program, including leading the Joint Apprenticeship Training Program (JATC) committee, providing oversight and review of apprentices, and other similar activities.

Serve as primary maintenance representative to District, Commission, customer communities, and external stakeholders.
Oversee quarterly pump station billing program to District maintained customer communities.
Build and maintain relationships with regulatory agencies.
Address public complaints as requested.
Represent the District at conferences, regulatory meetings, and community forums.
Remain current on new developments, concepts, and technologies in the maintenance field including participating in professional organizations and attending meetings/conferences as necessary to ensure that the District remains up to date on current and emerging issues that may be of interest or impact to maintenance.

5% - Other duties as assigned

Serve occasionally as backup coverage for Director of Operations and Maintenance duties during planned and unplanned absences as required or assigned.
Complete any and all district required trainings.
Perform related work and other duties as required.
Support the District's Strategic Plan and special projects associated with organizational goals.

Requirements

Required:

Bachelor's degree in engineering (civil, industrial, electrical, mechanical), hard science (physics, chemistry, biology, geology, etc), or related field.
Extensive experience (4+ years) related to maintenance management, with emphasis on rotating equipment maintenance.
Experience in a leadership role (e.g. supervisor, lead-worker, etc.)
Experience with a computerized maintenance management system (CMMS).
Experience with reliability centered maintenance (RCM) principles.

Preferred:

Master's degree in engineering or related fields.
Possess a valid Wisconsin professional engineer (PE) license.
Possess a Maintenance and Reliability Management Certificate or equivalent certification.
Experience conducting maintenance and reliability management root cause analysis or fault tree mapping.
Minimum of 2 years of supervisory experience, including staff oversight, performance management, and team development.

Qualified applicants must address their experience with listed qualifications in their application. Cover letter and Resume encouraged but not required.
Physical Demands & Work Environment

Work is primarily performed in a standard office environment, but frequent trips to shops, field sites, tunnels, pumping stations, etc should be expected. This will require walking, bending, climbing stairs or ladders, and standing. Must be able to safely use computer equipment for extended periods of time. Requires ability to operate computer keyboard or other office equipment. Requires the ability to read and write words and numbers. Requires the ability to communicate in person, publicly or over the phone. The incumbent may be expected to carry chemicals and other materials that weigh up to 40 pounds occasionally and may need to turn valves while exerting pressure. The noise level varies from quiet to loud.

Work may occasionally require exposure to hazardous conditions and noxious chemicals. Work may require performance of tasks outdoors under varying climactic conditions. Work may occasionally require performance of tasks at elevated levels. Work may occasionally require performance of tasks in confined areas. Additional requirements may be specified depending on the needs of the department and/or tasks required to complete work efforts.

This position is eligible for remote work, consistent with District policy. The expectation is for in-person work except for situational remote work as needed.
The District offers an excellent benefits package that is designed to provide employees with peace of mind and balance between the demands of work and home. We think it is important to plan for our future and yours. Employees working at least 24 hours a week for at least a year are eligible for the following benefits:

Vacation (amounts are prorated for part-time employees):

Start Date 100 hours prorated
Jan 1 following start date 100 hours
Jan 1 following 3rd anniversary 160 hours
Jan 1 following 15th anniversary 216 hours

Sick Leave: Employees accrue 15 days per year.
Holidays/Floating Holidays: 10 paid holidays plus an additional 5 floating holidays every year.

Health Insurance: The District pays 88% of the cost of both the single and family plans. Coverage is effective 30 days from start date. Our health plan through Quartz provides excellent coverage with no office co-pays or deductibles!

Dental: The District pays 100% of the single premium and an equal amount toward the family premium. Coverage is effective 30 days from start date.
Vision: The District offers voluntary vision insurance for employees. Coverage is effective 30 days from start date.

Wisconsin Retirement System: The District is covered under the Wisconsin Retirement System (WRS). The District and all employees will pay toward the WRS an amount determined annually by the State of Wisconsin. There is a 5 year vesting schedule for the District's portion.

457 Deferred Compensation and Roth IRA Plan: The District offers a voluntary tax deferred retirement plan through ICMA Retirement Corporation. An after-tax Roth IRA is also offered.

Flexible Spending Account: The District offers a health care and dependent care flexible spending account to enable employees to use tax-free funds to pay for qualified expenses.

Life Insurance: The District offers term life insurance that employees can purchase through the State of Wisconsin for themselves, their spouse, or dependents.

Short Term Disability (Income Continuation Insurance): The District offers the State of Wisconsin Income Continuation Insurance program for local government employers. Currently, employees in the local plan do not have to pay a premium to participate in the program.

Long Term Disability: The District offers the State of Wisconsin Long-Term Disability Insurance (LTDI) program at no charge. The amount of the benefit is 40% of the employee's salary.

Employee Assistance Program (EAP): The District offers a free and confidential EAP to help employees with personal problems such as relationship issues, depression, substance abuse, parenting, legal or financial issues.

Wellness Program: District employees have the option of getting Hepatitis B vaccinations, flu shots, hearing tests and Health Risk Assessments free of charge.. We have a wellness committee with fun activities all year long.

Employee Development: We believe that investing in employees growth and development results in greater job satisfaction and a more effective, productive workforce. The District will cover the cost of:

Certifications, licenses and credentials required to carry out professional responsibilities.
Membership and involvement in professional organizations.
Conferences and training as it relates to work responsibilities.
Tuition reimbursement up to an annual amount of over $5000.

About the Company

Madison Metropolitan Sewerage District

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