Position Type: Full-Time / ManagementReports To: General Manager
Role OverviewAs the Maintenance Supervisor, you are the backbone of our hotel’s physical integrity. You won't just be fixing leaks; you’ll be leading a team to ensure our guests enjoy a seamless, safe, and comfortable stay. You will oversee all mechanical, electrical, HVAC, and aesthetic aspects of the property while managing a preventative maintenance program that keeps us ahead of the curve.
Key ResponsibilitiesTeam Leadership: Supervise, train, and schedule maintenance staff. Foster a culture of "fixing it right the first time."
Preventative Maintenance (PM): Implement and manage a rigorous PM program for guest rooms, laundry equipment, pool area, and PTAC units to minimize emergency repairs.
Rapid Response: Coordinate quick-action repairs for guest-facing issues (plumbing, Wi-Fi, door locks, or lighting) to maintain high guest satisfaction scores.
Safety Compliance: Ensure the property meets all Choice Hotels brand standards, OSHA regulations, and local Grapevine fire/safety codes.
Facility Upkeep: Maintain the exterior "curb appeal," including the parking lot, signage, and seasonal pool maintenance.
Experience: 3+ years in facility maintenance, with at least 1 year in a supervisory or "lead" capacity (Hotel experience preferred).
Technical Savvy: General knowledge of HVAC (EPA certification is a plus), plumbing, electrical systems, and drywall/paint.
Problem Solver: Ability to think on your feet and prioritize tasks in a fast-paced environment.
Communication: Strong interpersonal skills to interact with guests, staff, and ownership professionally.
Physical Stamina: Ability to lift up to 50 lbs, climb ladders, and remain on your feet for extended periods.
We offer a stable work environment in the heart of the DFW Metroplex, competitive pay, and the opportunity to lead a dedicated team. Our property prides itself on hospitality, and we treat our staff with the same care we show our guests.