Maintenance Supervisor (Apartment Communities)

Overview 

The Maintenance Supervisor leads the maintenance operations for assigned multifamily properties, ensuring high standards of safety, functionality, and resident satisfaction. This role oversees and supports a team of maintenance professionals, coordinates preventative maintenance programs, and ensures timely completion of service requests and unit turnovers. With strong leadership and technical expertise, the Maintenance Supervisor plays a vital role in creating a safe, attractive, and well-maintained community environment. 

Schedule: Monday – Friday, 8:00 AM – 5:00 PM ET, on-call rotation 

Reports to: Property Manager or Regional Property Manager 

The Perks:

• Competitive bi-weekly pay – get paid consistently and on time
• Rotational on-call schedule – just 1 week every 4 weeks, plus a $100 “thank you” bonus for each on-call week, giving you more predictability and work-life balance
• Fast-access medical benefits – available within 30–60 days of hire
• 401(k) with company match – plus access to a dedicated Financial Advisor
• Paid holidays from day one – no waiting period
• Generous PTO – 15 days of paid time off after just 60 days
• Tool reimbursement – keep your equipment in top shape
• Education reimbursement – for approved job-related courses
• Entrepreneurial, collaborative culture – your ideas and skills matter here

Key Responsibilities 

Leadership & Team Management 

• Lead, train, and motivate maintenance staff, setting a professional example and promoting a culture of accountability and customer service 

• Maintain daily work schedules, review and approve team timecards and time off requests, and monitor expense reporting 

• Assist in coordinating leadership and training meetings to enhance process consistency and staff development 

Maintenance Operations & Resident Services 

• Oversee and participate in all maintenance activities, including service requests, HVAC, plumbing, electrical, appliance repairs, and carpentry 

• Conduct routine building and grounds inspections to ensure curb appeal, safety, and compliance with property standards 

• Coordinate and oversee rental unit turnovers to meet property marketing and occupancy goals 

• Support seasonal property preparations, including landscaping and snow removal 

• Participate in the rotating on-call schedule for after-hours emergencies and provide 24/7 backup support when needed 

• Provide excellent customer service by addressing resident concerns promptly, courteously, and professionally 

• Collaborate with property managers to understand service priorities and ensure timely completion of maintenance tasks 

• Represent the company in a professional manner during interactions with residents, vendors, and team members 

• Take ownership of assigned properties, fostering a positive living environment that supports lease generation and renewals 

Preventative Maintenance & Compliance 

• Manage and document the company’s preventative maintenance program for mechanical systems and property logs 

• Ensure all work complies with OSHA standards and Local, State, and National building codes 

• Track and monitor work orders, ensuring timely completion and accurate reporting through related systems 

• Report structural concerns or recurring issues promptly and provide recommended solutions 

Budgeting, Vendor & Resource Management 

• Control maintenance expenditures within budgetary guidelines 

• Track and report costs for labor, equipment, and supplies, ensuring efficient use of resources 

• Coordinate with outside vendors and contractors to ensure timely, cost-effective, and high-quality service delivery 

• Solicit and review vendor quotes, making recommendations based on cost, quality, and scope of work 

• Oversee vendor work on-site to ensure compliance with company standards, safety protocols, and contractual obligations 

• Ensure staff have access to and properly use required tools, PPE, and safety equipment 

Performs other duties and responsibilities as assigned to support business needs and contribute to team success. 

Qualifications 

Education & Experience 

• High school diploma or equivalent required 

• 3+ years of hands-on Maintenance Supervisor experience in multifamily or residential property management preferred 

• Valid driver’s license and acceptable driving record required  

• EPA Section 608 Certification (Type II or III) required 

Skills & Competencies 

• Proficient in diagnosing and repairing HVAC, plumbing, electrical, appliance, and general property maintenance issues 

• Knowledge of rental unit turnover processes, preventative maintenance practices, and vendor coordination 

• Ability to read and interpret blueprints, schematics, and technical manuals  

• Strong leadership, communication, and customer service skills with the ability to manage a team and interact professionally with residents and vendors 

• Comfortable working independently and managing time effectively 

• Dependable, responsive, and able to adapt to changing priorities and urgent needs 

• Ability to perform physical tasks, including lifting up to 50 lbs., climbing ladders, and working in confined spaces 

• Proficiency with Yardi and/or other work order and property management systems 

Why Join Our Team?  

At Bradley Company, we believe well-maintained properties create strong communities. As a Maintenance Supervisor, you’ll have the opportunity to lead a skilled team, manage vendor relationships, and directly impact resident satisfaction while ensuring our properties operate at the highest standards. We offer a collaborative culture, opportunities for professional development, and the chance to make a lasting impact on the success of our communities. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. This list of essential functions is not exhaustive and may be supplemented as necessary. 

Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.