Maintenance Supervisor

JOB SUMMARY

The Maintenance Supervisor reports to the Property Manager. Primary responsibilities include working with the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; keeps an adequate supply of market-ready apartments-units to meet leasing demands. Oversees general property appearance to meet or exceed standards.

DUTIES/RESPONSIBILITIES

• Assists in preparing market-ready apartments to include, painting, carpet, flooring, general repairs, housekeeping, etc.
• Efficiently and effectively schedules subordinates, assuring that work orders and make-ready units are completed properly and in a timely manner and on schedule.
• Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
• Informs Property Manager of any repair work needing an outside contractor or replacement of significant appliances necessary.
• Monitors and maintains the property preventative maintenance schedule and the upkeep of all mechanical equipment on the property, including, but not limited to, water heaters, pool pumps, HVAC units, etc.
• Performs various preventative maintenance functions and records findings in the appropriate Maintenance Log. Cleans boilers, if applicable, two times per year.
• Completes regular move-in unit inspections; checks all appliances, sinks, faucets, commodes, blinds, etc.
• Responds to resident service requests, prioritizes, and assigns to designated maintenance staff.
• Ensures that all maintenance work order paperwork is completed; leaves a copy in all apartments entered, cleans up debris caused by maintenance work, does not use any personal items belonging to the resident for clean-up, records time spent in a unit on the work order, and communicates with Leasing Office staff work order status/completion.
• Performs on-call emergency work order service requests based on business necessity, communicates with Property Manager number of hours worked on-call for after-hour efforts as required.
• Communicate with the Property Manager all aspects of on-call service request requirements. It is the overall responsibility of the Maintenance Supervisor to oversee and delegate to the qualified maintenance team the on-call schedule.

SKILLS/ABILITIES

• HVAC (preferred).
• Supervisory experience preferred knowledge, skills, and abilities.
• Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
• Bilingual - Spanish is a plus.
• Knowledge and skills to operate standard and specialized tools for repairs and maintenance.
• Maybe required to provide own (industry-specific) tools.
• Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
• Supervisory and leadership skills to delegate and guide the work activities of others.
• Attention to detail and problem-solving skills.
• Basic computer/technical skills to operate mobile computing or communications devices.
• Skill and ability to communicate verbally clearly and concisely and in writing, apply critical thinking and problem-solving skills.
• Ability to maintain confidentiality and appropriate discretion. Possess a take-charge personality with the ability to handle multiple priorities and meet deadlines.

EDUCATION AND EXPERIENCE

• High school diploma/GED and three to five years of experience in facility maintenance and mechanical repair required, or an equivalent combination of experience and education.
• EPA Type I or Universal license and Certified Pool Operator (CPO) is required.
• Trade school and military training are a plus.
• Trade skills include plumbing, electrical, drywall, painting, cabinetry, carpeting, pools, and appliance repair.
• Must work flexibly and be on-call for emergencies on weekends, evenings, and holidays.

EQUAL EMPLOYMENT OPPORTUNITY

Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.

E-VERIFY PARTICIPATION

Lynd Management Group, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.