Maintenance Supervisor

Description

• Provides supervisory coverage for the 2nd shift Monday - Friday 5pm - 2am.
• Must have flexibility to adjust the work schedule based on operational needs, including Saturdays and occasional Sundays during outages, corrective maintenance activities, and project execution windows.

RESPONSIBILITIES

• Plan, prioritize, assign, supervise, and participate in preventive maintenance, equipment setups, inspections, repairs, troubleshooting, and installation activities for Thorne’s manufacturing equipment.
• Provide frontline leadership during equipment breakdowns, ensuring timely troubleshooting and repair to minimize production downtime.
• Drive root cause analysis of equipment failures and implement corrective actions designed to prevent recurrence.
• Establish maintenance schedules, methods, and inspection practices that maximize equipment availability and reliability.
• Ensure manufacturing equipment remains in its designed and/or validated state and maintains a constant state of inspection readiness.
• Perform and support skilled and semi-skilled maintenance mechanic, technician, and machinist activities as operational needs require.
• Partner with Production, Engineering, and Quality on new equipment and system installations, modifications, repairs, and improvements.
• Identify equipment reliability risks and proactively recommend solutions that improve performance and reduce unplanned downtime.

• Manage preventive maintenance and work order execution across the assigned team.
• Ensure preventive maintenance activities are completed accurately and according to established schedules.
• Hold team members accountable for timely completion and closure of work orders and adherence to established maintenance processes.
• Ensure spare parts are appropriately charged to work orders and maintenance documentation is accurate and complete.
• Monitor critical spare-parts inventory and ensure appropriate on-hand quantities are available to support maintenance and manufacturing operations.
• Use CMMS tools to support maintenance planning, work-order management, preventive maintenance, documentation, and equipment history.
• Review maintenance information and performance data to identify trends, recurring failures, and opportunities to improve reliability.

• Lead and develop a high-performing maintenance team of Tech Leads and Technicians.
• Establish clear expectations for safety, quality, maintenance execution, productivity, responsiveness, and accountability.
• Provide ongoing coaching, feedback, technical guidance, and development to strengthen individual and team performance.
• Support the development of technical capabilities and future leaders within the Maintenance organization.
• Conduct formal and informal performance assessments and provide actionable feedback to team members.
• Identify staffing, training, and capability needs and partner with Maintenance leadership to address gaps.
• Foster a collaborative, accountable, safety-focused team environment.
• Promote effective communication and coordination across shifts to ensure continuity of maintenance activities and priorities.

• Ensure maintenance activities are performed safely and in accordance with cGMP, OSHA, internal quality requirements, SOPs, and established maintenance procedures.
• Maintain equipment, maintenance documentation, and work practices in a constant state of inspection readiness.
• Reinforce adherence to safety requirements, appropriate PPE, equipment procedures, and applicable maintenance standards.
• Promote continuous improvement in workplace safety, environmental practices, 5S, waste reduction, and maintenance processes.
• Identify and escalate maintenance, safety, quality, or operational risks promptly.
• Partner with Quality, Engineering, Production, and other stakeholders to ensure maintenance activities support regulatory and operational requirements.

• Coordinate and oversee maintenance and project work performed by external contractors and vendors.
• Ensure contractors comply with applicable safety, quality, maintenance, and site requirements.
• Participate in the development and improvement of maintenance standards, policies, procedures, staffing plans, and capital needs.
• Support equipment installations, modifications, outages, corrective maintenance, and planned project execution.
• Apply reliability and continuous improvement methodologies to reduce equipment failures, improve maintenance effectiveness, and increase manufacturing availability.
• Promote 5S, workplace safety, environmental improvements, process optimization, and waste reduction.
• Identify opportunities to improve maintenance processes, equipment reliability, team effectiveness, and operational performance.
• Evaluate maintenance and equipment data and prepare clear technical reports and recommendations for leadership.
• Keep the Maintenance Manager informed of significant operational risks, equipment concerns, opportunities, and recommended actions.

WHAT YOU NEED

• 5+ years of industrial maintenance experience within a manufacturing environment required.
• 2+ years of supervisory or team leadership experience preferred.
• Associate or bachelor’s degree in a relevant technical, engineering, manufacturing, or related discipline preferred.
• Demonstrated experience troubleshooting and maintaining industrial manufacturing equipment.
• Experience with equipment reliability and maintenance methodologies, including Reliability, Failure Mode and Effects Analysis (FMEA), Root Cause Analysis (RCA), and Total Productive Maintenance (TPM).
• Experience using a Computerized Maintenance Management System (CMMS); experience with eMaint preferred.
• Previous experience within cGMP nutraceutical, pharmaceutical, biotechnology, food, or another regulated manufacturing environment preferred.
• Experience with high-speed encapsulation equipment is a plus.
• Experience leading maintenance activities during equipment breakdowns, outages, preventive maintenance, and project execution preferred.

• Strong knowledge of industrial maintenance practices and manufacturing equipment.
• Strong troubleshooting capabilities across mechanical, electrical, pneumatic, and automated equipment.
• Knowledge of preventive, predictive, and corrective maintenance practices.
• Understanding of equipment reliability methodologies, including RCA, FMEA, and TPM.
• Working knowledge of cGMP requirements and their application to maintenance activities within regulated manufacturing environments.
• Understanding of equipment validation requirements and the importance of maintaining equipment in its approved designed and/or validated state.
• Knowledge of CMMS functionality, preventive maintenance scheduling, work-order management, equipment history, and spare-parts tracking.
• Ability to read and understand technical documentation, equipment manuals, SOPs, maintenance procedures, and applicable cGMP requirements.
• Ability to evaluate equipment and maintenance data, identify trends, and prepare technical reports for leadership.
• Working knowledge of workplace safety requirements and safe industrial maintenance practices.
• Strong computer skills and ability to learn and effectively use maintenance and business software systems.

• Frontline Leadership: Provides clear direction, establishes expectations, and creates accountability across the maintenance team.
• Technical Troubleshooting: Effectively evaluates equipment failures and guides teams toward timely, sustainable solutions.
• Equipment Reliability: Focuses beyond immediate repair to identify root causes and prevent recurring equipment failures.
• Safety & Compliance: Maintains high standards for safe work practices, cGMP compliance, equipment validation, and inspection readiness.
• Team Development: Coaches and develops technicians, strengthens technical capabilities, and supports future leaders.
• Decision-Making: Makes sound decisions in time-sensitive maintenance and production environments.
• Problem Solving: Uses structured analysis and technical expertise to address complex maintenance and operational challenges.
• Accountability: Takes ownership of maintenance execution and holds the team accountable for commitments, work quality, documentation, and results.
• Communication: Communicates clearly with technicians, Production, Engineering, Quality, contractors, and leadership.
• Cross-Functional Collaboration: Builds effective partnerships across departments to support equipment performance and manufacturing objectives.
• Planning & Prioritization: Effectively manages competing preventive maintenance, corrective maintenance, breakdown, and project priorities.
• Continuous Improvement: Identifies opportunities to improve reliability, processes, safety, efficiency, and team performance.
• Initiative: Works independently with minimal direction and proactively raises risks, concerns, and recommended solutions.
• Attention to Detail: Maintains accuracy in maintenance execution, work orders, documentation, technical reporting, and compliance activities.

WHAT WE OFFER

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage for employees
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities