Position Title: Maintenance Technician- Candlewood Suites
Position Summary:
Keep all equipment in good repair with a minimum of downtime by providing day to day maintenance of the hotel. And to Complete maintenance work orders from
all departments on a timely basis by following hotels standard operating
procedures.
Continually work towards and support the improvement of engineering service to
guests, other departments and fellow staffs. Maintenance Technician Duties and Responsibilities: - Respond and attend to guest repair requests.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests.
- Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
- Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
- Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.
- Update the maintenance work order forms and file them.
- Ability to interpret readings from meters & gauges and other measuring units.
- Ability to prioritize and organize work assignments.
- Ability to work under pressure situations and exercise good judgement.
- Ability to focus attention on details, speed and accuracy.
- Ability to maintain confidentiality of hotel guests and pertinent hotel information.
- Ability to ensure security of guest room access and hotel property.
- Ability to read and understand test equipment, measuring devices, and safety manuals.
- Preform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts.
- Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items.
- Program TV's and perform general housekeeping and engineering-related inventory duties.
- Test, troubleshoot and perform basic repair on all types of equipment.
- To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
- To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.
- To be available for any emergencies and act in an engineering capacity to protect guests and associates and preserve the building and its systems during the emergency.
- To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.
- Read and understand blueprints, schematic drawings, and technical parts breakdown.
- Carry out specific oral and written instructions.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Maintains the hotel facility and related equipment in a safe and efficient manner.
- Performs other duties as assigned by Engineering Supervisor or Chief Engineer.
- Train and instruct other members of the staff through sharing of knowledge and skills.
- To Report for duty punctually wearing the correct uniform and name tag at all times
Prerequisites:
To be able to work in a neat and efficient manner, keeping work areas clean
and well organized. Ability to multi-task in busy environment and adheres to
hotel the Standard Operating Procedures. Education:
High school diploma and/or technical school diploma. Experience:
Minimum 2 years experience in a similar role and a good understanding of
general electrical, plumbing, air conditioning and construction.
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