Organizational Summary
At Folio Association Management, we believe great communities don't just happen - they're built with intention, care, and trust. We go beyond traditional association management by treating every community we serve as our own, fostering long-term relationships that create a true sense of home for residents and boards alike. Our team is passionate about doing things the right way, and that means showing up as partners and collaborating closely with our clients to deliver personalized solutions and genuine peace of mind.
Job Summary
Under limited supervision, the maintenance technician is responsible for performing routine maintenance tasks including completing work orders, facilities and grounds maintenance, mechanical systems maintenance, appearance and functionality improvement projects, and maintaining common areas at one or more properties to assist preserving the asset and to provide a quality living environment for the residents.
Essential Duties
- Perform routine and preventive maintenance on building systems, including HVAC, plumbing, electrical systems, and appliances. Respond to maintenance requests from residents and resolve concerns in a timely and efficient manner.
- Maintain cleanliness and aesthetic appearance of common areas, including landscaping, sidewalks, parking areas, and recreational facilities.
- Follow a preventive maintenance schedule to reduce the likelihood of equipment failure or costly repairs. Conduct regular inspections of the property, including common areas, equipment, and building systems, to promptly identify and address maintenance concerns.
- Respond promptly to emergency maintenance requests, such as plumbing leaks, electrical outages, or HVAC failure.
- Coordinate and oversee vendors and contractors for specialized repairs and projects, ensuring work is completed to specifications and within budget.
- Report any safety hazards or compliance issues to the Maintenance Supervisor, Community Manager or General Operations Manager.
- Maintain an adequate supply of tools, equipment, and materials necessary for daily operations and assist in keeping the maintenance shop organized and stocked.
- Ensure that all work is performed in accordance with federal, state, local, and company safety standards and building code regulations and requirements.
- Maintain thorough and accurate records of maintenance and repair activities, including maintenance logs, work orders, and inspections.
- Perform any other duties within the scope of the maintenance technician and as assigned by the manager.
Physical Demands
- Must be able tolerate extended periods of walking and standing; repetitive motion activities including walking, standing, kneeling, bending, crouching, lifting, and carrying; regularly lifting and carrying objects weighing less than 30 pounds; occasionally lifting and moving objects weighing 30-60 pounds.
- Must be available for on-call duty as required, including evenings, weekends, and holidays.
Minimum Qualifications
- High school diploma or equivalent.
- One year of experience as a maintenance technician, handyman, or similar role.
- Strong knowledge of HVAC, plumbing, electrical systems, and general maintenance procedures.
- Excellent problem-solving skills with the ability to diagnose issues and implement effective solutions.
- Strong communication and interpersonal skills, and the ability to interact professionally and effectively with residents, vendors, and team members.
Preferred Qualifications
- Two years of experience as a maintenance technician or handyman in a residential or community setting.
This job description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of experience, skills, efforts, duties, responsibilities and working conditions associated with the position. Employees may be requested to perform other related duties as needed. From time to time, essential duties and responsibilities may be updated on a temporary or permanent basis according to the needs of the company without them being specifically included in the job description.