This position is responsible for providing a safe and secure environment for our residents, associates, and guests by maintaining the buildings, grounds, and equipment in a safe and efficient manner consistent with CSM Standard Operating Procedures, industry best practices, and regulations. This position will demonstrate a spirit of service and teamwork to ensure high resident satisfaction and retention within our communities.
Job Duties:
- Responsible for maintaining the overall condition and cleanliness of the maintenance shop and residential property.
- Executes and documents the preventive maintenance program for resident units, common areas, hallways, garages, grounds, pool, clubhouse, and equipment.
- Maintain property appearance, snow removal (including shoveling, salting, sanding, and ice removal), upkeep/curb appeal to ensure competitiveness within the industry, attract future residents and provide a welcoming environment to current residents.
- Complete work orders and turnover maintenance needs on a timely basis. Provide quick response to emergency after-hour calls as necessary.
- Responsible for proper use and safeguarding of all maintenance equipment and supplies, and adheres to cost controls to reduce expenses and waste.
- Follow CSM procurement guidelines and applies good business judgment when purchasing supplies. Responsible for maintaining maintenance budget and adhere to purchase card guidelines.
- Maintain accountability for all necessary inventory, supplies, tools and equipment.
- Ensure resident satisfaction by adhering to maintenance service and loss-prevention standards including preventative maintenance.
- Ensure that residents' needs are responded to in a courteous, friendly and timely manner.
- Work as a team player in meeting resident needs, and actively contribute to the efforts of other areas when necessary.
- May be required to attend residential community activities after normal business hours as requested by the Community Manager.
- Mitigate risk by conducting routine inspections of community property and grounds, to maintain standards per CSM, local, state and federal regulations including AWAIR program.
- Operate all equipment following safe and proper procedures. Follow all CSM procedures for resident/associate incidents.
- Knowledgeable of property emergency procedures.
- Need to be available to assist as needed in any natural/catastrophic disaster.
- Ensure a clean and safe work environment, and follow all CSM procedures for resident/employee incidents.
- Produce required volume of work by planning, organizing and prioritizing work duties.
- Adhere to CSM attendance policy, grooming/appearance/dress code standards, and general work rules and department procedures. Attend all required meetings.
- Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. General computer experience preferred. Current and valid driver's license with safe driving record required.
Education: High School diploma or GED required. CPO, HVAC, EPA certification is desired, or the ability to obtain certification based on property requirements.
Rate: $21.00 - $28.00 per hour
Benefits: CSM is proud to offer a comprehensive benefits program that includes health and wellness resources, income protection, and retirement planning. CSM provides and pays for benefits such as: basic life insurance, accidental death and dismemberment (AD&D) insurance, and disability insurance. As a full-time CSM employee you are eligible to enroll in benefits such as: medical, dental and vision insurance, flexible spending accounts, tuition reimbursement, and additional insurance options. CSM offers a 401(k) retirement savings plan that allows you to save between 1% and 75% of eligible compensation through pre-tax and/or Roth 401(k) after-tax payroll deductions with a safe-harbor matching contribution.