Maintenance Technician

BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11th TIME

LOCATION Hours of Operation: Monday - Friday: 8:00am-4:30pm Limited nights and weekends for on-call rotation. Scheduled dates and hours subject to change at employer discretion

PAY, PERKS, AND BENEFITS

• Hiring Pay Range: $23.00 - $27.00/hour
• Competitive benefit package, including HSA employer contribution, starting 1st of the month after hire
• Eligible for Monthly Renewal Bonuses
• 401(k) Plan with employer match
• Ten paid holidays, no waiting period to receive holiday pay
• Generous Paid Time Off (PTO) and rollover options
• Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
• Company paid benefits including Life Insurance, Short Term and Long Term Disability
• Employee Assistance Program (EAP)
• Educational Assistance options
• Rent discount
• Life Time Fitness Membership discount

The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (hr@tbigos.com).

SUMMARY

The Maintenance Technician III is responsible for performing a variety of related duties including equipment installation, troubleshooting, repairs, and preventative maintenance in order to ensure the property and grounds are meeting the company's established standards and any applicable laws. The Maintenance Technician III works directly with the Property Manager and/or Maintenance Supervisor to ensure that all vacated apartments are made "rent-ready", work orders are completed as quickly as possible, and all common repairs (such as touch-up painting and fixture replacement, etc.) are identified and fixed quickly. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

ESSENTIAL JOB DUTIES

• Complete all maintenance work order requests
• Monitor and maintain all building systems (HVAC, Plumbing, Boilers, etc.) and perform needed repairs as assigned
• Assist the Property Manager in completing unit-to-unit inspections
• Perform all site-level preventative maintenance duties assigned by the Zone Building Engineer or Property Manager
• Communicate with Zone Building Engineer and the Maintenance Technician I regarding major site repairs, remodels, and capital projects and work with them directly, when needed
• Work collaboratively with vendor teams on identified maintenance projects
• Work with Property Manager and peer group to maintain an adequate inventory of hand tools, parts, and supplies in order to maintain a complete workshop area
• Responsible for alerting the Property Manager to any unusual circumstances or high priority issues that need immediate attention
• Perform groundskeeping tasks (as needed, based on needs of property)
• Responsible for removal of snow from site walkways and driveways during the winter months
• Maintain positive and professional manner with all residents, vendors, and the public
• Attend relevant training courses and ensure all required certifications are current
• Comply with all safety program requirements and work to promote safety in the workplace
• Responsible for rotating standby support and will respond to emergency calls in a timely manner
• All other duties as assigned by the Property Manager

QUALIFICATIONS

• Education and Experience:
• High school diploma or GED required
• AA degree or certification in mechanical, HVAC, electrical or industrial maintenance (preferred)
• 1+ years' experience as a Maintenance Technician in a residential apartment setting or equivalent experience
• Knowledge and on-the-job experience in the areas of:
• Plumbing
• Electrical
• HVAC
• Refrigeration
• Appliance repair
• Building key systems
• Lawn irrigation systems
• Pool and sauna operations
• Requires a Certified Pool Operators License, Special Boiler's License, and Type II Refrigerant Certification (within 6 months of hire)
• Must have reliable transportation, valid state driver's license and proof of insurance as travel between sites is required

SKILLS AND ABILITIES

• Fluent in English and skilled in oral and written communication
• Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public
• Decision-making, problem solving, and time management skills
• Ability to handle multiple projects or tasks simultaneously with self-direction
• Ability to work collaboratively in a team environment
• The ability to respond to emergency calls in a timely manner (30 minutes preferred)

PHYSICAL DEMANDS

• Must be able to work in a physically demanding environment
• Frequent kneeling, lifting, pushing, pulling and moving through-out day
• Regular lifting of more than 20 lbs. and frequent lifting of up to 80 lbs. with assistance
• May encounter heights, ladders, uneven walking surface, stairs, confined spaces, dust, gas fumes from power equipment and noise
• Exposed to external weather conditions, drafts and interior temperature changes
• Will regularly handle supplies and tools with sharp edges

PERSONAL PROTECTIVE EQUIPMENT

• Safety gloves
• Safety eyewear
• Ear plugs
• Yaktrax
• Lockout/tagout kit

WORK ENVIRONMENT

• On property, property grounds, apartment units, roof tops

REQUIRED TOOLS

• Hand Tools:
• Hammer
• Screwdriver (Phillips and Slotted)
• Crescent Wrench
• Channellock Pliers
• Pipe Wrench
• Allen Wrench
• Utility Knife
• Flashlight
• Hacksaw
• Nut Drive Set
• ¼" Socket Set
• Set of Star Bits
• Wire Stripper
• Torpedo level
• Inspection Mirror
• Power Tools:
• Cordless Drill
• Measuring Devices:
• Tape Measure
• GFI Receptacle Tester
• Handheld Infrared/Laser Thermometer
• Basic Multimeter