Maintenance Technician

Job Title: Maintenance Technician

Department: Administration
Reports To: Office Manager

FLSA Status: Non-Exempt (Hourly)
Location: Springfield, MA
Employment Type: Full-Time

Salary Range: $25 to $27 per hour

About New North Citizens’ Council (NNCC)

New North Citizens’ Council is a community-based nonprofit organization dedicated to improving the quality of life for residents through education, workforce development, family support, and community services. NNCC is committed to equity, inclusion, and culturally responsive service delivery.

Position Summary

The Maintenance Technician is responsible for performing routine maintenance, repairs, and inspections of buildings, equipment, and grounds to ensure a safe, clean, and functional environment across NNCC facilities. This position requires a dependable individual with strong technical and problem-solving skills who can work independently while supporting the organization's commitment to providing safe and accessible spaces for the community.

Essential Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)

Facility Maintenance & Repairs

Grounds & Property Maintenance

Safety & Compliance

Inventory & Documentation

Project Support

Required Qualifications

• High school diploma or equivalent.
• Basic knowledge of plumbing, electrical systems, HVAC, carpentry, and general building maintenance.
• Ability to safely operate maintenance equipment, power tools, and hand tools.
• Valid driver's license with a satisfactory driving record.
• Strong problem-solving, organizational, and time management skills.
• Ability to work independently and as part of a team.
• Strong communication skills and customer-service orientation..

Preferred Qualifications

Core Competencies

Work Environment & Physical Requirements

Equal Employment Opportunity Statement

New North Citizens’ Council is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law.

ADA & Reasonable Accommodation Statement

NNCC is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).

At-Will Employment Disclaimer

Employment with NNCC is at-will and may be terminated by either the employee or the organization at any time, with or without cause or notice, in accordance with applicable law.