Communication Skills, Equipment Maintenance/Repair, Equipment Safety, Housekeeping/Cleaning, Order Supplies, Policy Development, Preventative Maintenance, Procedure Development, Procedure Implementation, Safety Process, Software Patches, Team Lead/Manager, Team Player, Time Management, Writing Skills
JOB OVERVIEW:
Performs simple maintenance and cleaning duties in guest rooms, public areas and grounds of the hotel that do not require practical skill or knowledge of a trade. The hourly pay rate for this role is $18.87. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
DUTIES AND RESPONSIBILITIES:
- Complete basic maintenance related tasks and deep cleaning to keep guest rooms and public areas in an excellent state of cleanliness and repair.
- Assist with completion of the preventative maintenance checklist and complete minor repairs work orders such as replacing ceiling tiles, light bulbs, patching vinyl, unclogging toilets replacing faucet washers, etc.
- Carry tools, prepare the worksite and assist maintenance representatives as needed
- Clean and sweep the parking lot and sidewalk areas.
- Cut, prune and water the lawn and plants as necessary and dispose of the trimmings.
- Empty all trashcans on a daily basis
- Report all unsafe conditions or malfunctioning equipment to supervisor.
- Adhere to all established safety policies and procedures.
- Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenish supplies and inventory in a timely and efficient manner, and minimize waste.
- Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Perform other duties as necessary
QUALIFICATIONS AND REQUIREMENTS:
Basic reading and writing skills
This job requires ability to perform the following:
- Carrying, lifting, pulling or pushing items weighing up to 100-300 pounds
- Frequently standing up and moving about the buildings and grounds
- Frequently handling objects and equipment
- Frequently bending, stooping, kneeling
Other:
- Working knowledge of basic non-skilled maintenance tasks such as plunging toilets, changing light bulbs and replacing faucet washers.
- Working knowledge of lawn/plant care equipment and tools.
- Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment safety/repair manuals.
- May be required to work nights, weekends, and/or holidays.
Work Area:
- Hotel buildings and grounds
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
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InterContinental Hotels Group Plc