Maintenance

Job Summary

Performs the work of processing maintenance needs for all Goodwill facilities.

Key Responsibilities

The following duties are representative of the essential functions of this position. Additional duties may be assigned as operational needs require.

General Facility Maintenance

• Perform general maintenance of all Goodwill facilities, including light bulbs, paint, plumbing, carpentry, minor electrical, roofing, windows, doors, floors, drywall, and brick/masonry work.
• Fabricate or repair counters, benches, partitions, and other wooden structures.
• Install equipment to improve energy or operational efficiency; perform general cleaning including power washing.
• Open/close Goodwill facilities as needed.

Equipment & Machinery

• Inspect, diagnose, repair, or replace defective equipment parts; dismantle and reassemble equipment as needed.
• Perform routine preventive maintenance on machines and building systems following checklists (drives, motors, belts, fluid levels, filters, etc.).
• Assemble, install, or repair wiring, electrical/electronic components, pipe systems, plumbing, and machinery using appropriate hand and power tools.

Planning, Procurement & Records

• Diagnose mechanical problems and plan repair work using blueprints, manuals, or schematic diagrams as needed.
• Order parts, supplies, and equipment using PO numbers; move items to proper storage areas.
• Estimate, record, and track type and cost of maintenance and repair work.

Safety & Compliance

• Enforce safety regulations; follow lockout/tagout procedures each time, every time.
• Use appropriate safety techniques for lifting and transporting goods, including forklifts, pallet jacks, and carts.
• Maintain a clean work area; report any wrongdoing to upper management; suggest efficiency improvements as needed.
• Other duties as assigned.

Supervisory Duties

None.

Leadership Competencies

Leadership Competency

Team, Departmental, Corporate Leader

OUR TEAM

Emotional Maturity and Respect

Thinks about how their actions affect others and acts accordingly. Manages personal emotions and escalates sensitive issues to the appropriate level of management.

Integrity

Can be counted on and trusted; models professional ethics by acting honestly and with consistency.

Capacity for Change and Innovation

Open to new ideas and ways of doing things; contributes ideas collaboratively to improve processes or programs.

Interpersonal Skills

Builds relationships and works well with others; listens to understand and responds appropriately.

Commitment to Development and Empowerment of Self and Others

Completes required training and pursues continuous growth on the job; supports others in becoming self-sufficient and reaching their potential.

OUR COMMUNITY

Commitment to Goodwill's Mission, Vision, and Values

Actions are consistent with Goodwill's Mission, Vision, and Values. Reinforces mission and values with team members and the community.

Commitment to Diversity, Equity, and Inclusion

Works effectively with people of different backgrounds, experiences, and perspectives. Champions inclusion and respect throughout the company.

Community and Service

Demonstrates genuine interest in helping others and making a difference in the community through day-to-day work.

OUR GROWTH

Commitment to Excellence and Customer Service

Consistently meets goals and delivers outstanding service to customers, donors, and program participants.

Business Acumen

Makes sound decisions by interpreting information accurately and applying learning effectively across situations.

Stewardship and Accountability

Takes care of company property and takes responsibility and ownership of personal actions and outcomes.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• All individuals must pass a drug screen.
• A criminal background check is required.
• Must have a valid driver's license and pass a motor vehicle report.
• Must be willing to accept instructions and carry them out with minimal supervision.
• Must be able to work and cooperate with others.

Education and/or Experience

High school diploma or GED required. Basic knowledge of carpentry, plumbing, and electrical work required.

Minimum Requirements

• Basic knowledge of carpentry, plumbing, and electrical work required.
• Experience using hand and power tools, as well as precision measuring and electrical testing instruments required.
• Experience performing preventive maintenance on building systems and equipment preferred.

Knowledge, Skills, and Abilities

• Ability to diagnose mechanical problems and determine appropriate corrective action.
• Ability to read and interpret blueprints, repair manuals, schematic diagrams, and parts catalogs.
• Ability to estimate, record, and track maintenance and repair costs.
• Ability to operate material handling equipment including forklifts, pallet jacks, and carts safely.
• Ability to follow safety regulations, including lockout/tagout procedures.
• Ability to work independently and manage multiple repair tasks across multiple locations.
• Ability to communicate effectively with supervisors and team members.

Core Competencies

• Facilities Maintenance
• Safety & Compliance
• Equipment Diagnostics & Repair
• Preventive Maintenance

Physical Demands

The physical demands described here are representative of those that may be encountered by an employee performing the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is typically required to:

• Frequently required to stand, walk, bend, twist, and use hands to handle, feel, and reach with arms for extended periods.
• Frequently required to communicate effectively with supervisors and team members.
• Required to have sufficient vision including close vision and color vision to identify and classify items.
• Regularly required to lift and carry up to 50 pounds; occasionally required to lift and carry up to 80 pounds.
• Required to operate material handling equipment including forklifts, pallet jacks, and carts safely.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Regularly exposed to outdoor weather conditions.
• Frequently exposed to fumes, airborne particles (lint and dust), and varying noise levels ranging from quiet to loud.
• Occasionally exposed to moving mechanical parts, high or precarious places, and vibration.

Discrimination Reports

It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment and pregnancy), national origin, disability, age (40 years old or more), genetic information, military status, or veteran status is illegal. Any employee who believes they have been discriminated against may file a complaint with the Compliance Officer.

Point of Contact: Compliance Officer | 1700 S New Road, Waco TX 76711 | 254-753-7337 ext. 450 | hr@hotgoodwill.org