Maitre D
Contessa - BostonMore Info
3 Newbury Street, Boston, MA 02116
Full Time • Hourly ($24.00 - $32.00)
Expires: Jul 2, 2026
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Required Years of Experience
3 years
Job Details
Major Food Group is hiring a talented and passionate Maitre D to join our team at Contessa!
Contessa is the crown jewel of dining atop one of Boston's most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
RESPONSIBILITIES:
Oversee dining room operation in a restaurant
Customer relations and ensuring guests receive impeccable service at all times
Greet customers and guide them to their tables
Answer customer questions regarding food, drinks, and specials
Help flow of traffic in and out of the restaurant.
Engage guests, act as an ambassador of the restaurant in both personality and knowledge.
Resolve customer complaints or disputes
Manage waitstaff to ensure efficient and excellent service throughout a given seating
REQUIREMENTS:
3-4 years of experience in hotels and high volume and fine dining restaurants
At least 2 years experience as Maitre D preferred
Full time with afternoon and evening availability required
Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs
BENEFITS:
Competitive Salary
Medical/Dental/Vision Insurance with Company subsidy
Growth Opportunities
Progressive Paid Time Off
Parental Leave
Tuition Reimbursement
Generous Dining Allowance
Unlimited Referral Program
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($24.00 - $32.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Customer Service
Leadership
Communication
Customer Service Skills
Problem Solving
Customer Relations
Communication Skills
Interpersonal Skills
Restaurant Operations
Attention to Detail
Problem Solving Skills
Team Management
Multitasking
Knowledge of Fine Dining Standards
Ability to work in a fast paced environment
Conflict Resolution
Organizational Skills
Empathy
Customer Service Orientation
Leadership Skills
Culinary Knowledge
Knowledge of food and beverage
Knowledge of Food and Beverage Pairing
Knowledge of Fine Dining
Time Management
Morning Availability
Adaptability
Conflict Resolution skills
Cultural Awareness
Ability to Stand/Walk for 8 Hours
Sales Skills
Knowledge of Fine Dining Etiquette
Ability to Work Under Pressure
Physical Abilities (Bend, Push, Pull; Lift 30 Lbs)
Ability to Manage Waitstaff
Ability to Handle High Volume Restaurant Operations
knowledge of food and beverage offerings
Ability to Engage Guests and Provide Excellent Service
Ability to Work in a Team
Ability to Work Long Hours on Feet
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Contessa - Boston
American
Fine Dining
Part of Major Food Group
Reigning over Back Bay and The Boston Public Garden, Contessa is the crown jewel of dining atop one of Boston's most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
Designed like a conservatory with a glass roof and retractable panels for open air dining, the rooftop space feels like a "garden in the sky" where diners relax in a sun-soaked room for breakfast, lunch, or brunch or take in the sunset and starry skies over cocktails and dinner.
Leadership
Matt Eckfeld
Chef
I Want to Work Here
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