Job Summary
The Major Account Shop Supervisor position is responsible for managing and overseeing all aspects of our Service Department in major accounts with a team of resident technicians. This includes providing leadership and setting expectations for team members, removing obstacles to ensure efficient workflow across the service departments, and partnering with other departments to ensure the technicians have needed items for repairs.
General Duties and Responsibilities
Manage daily service department operations and technician productivity over TMM campus
Oversight of 15 associates
Oversee preventive maintenance for 1,700 units
Lead daily meeting with TMM leadership
Foster relationships with TMM Group leaders
Recruit, hire, train, and develop service personnel assigned to TMM
Promote ProLift Toyota Material Handling's values, mission and purpose of "Helping People Carry the Load" to ensure we are customers', vendors' and associates' "Indispensable Partner".
Educational/Job Requirements
The ideal candidate will have a High School Diploma or equivalent, five to seven years of management experience, mechanical aptitude and service experience, and display efficiency in Microsoft products such as Word, Outlook, and Excel. The Major Account Shop Supervisor will communicate with associates, customers and managers, which requires excellent verbal and written communication skills with a particular emphasis on listening skills. The ideal candidate will protect the organization's values by maintaining confidential information utilizing their ability to handle sensitive information.
The ProLift Team
Our associates have the opportunity for personal and professional growth as well as a long-term career. We have examples throughout our company of associates advancements within the organization.
We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements.
What We Have to Offer
ProLift Toyota Material Handling is proud of the benefits package we offer associates including medical, dental, vision, 401K, company paid life insurance, company paid short-term disability, paid parental leave, and other supplemental insurance options (i.e. - pet insurance). Paid time off is available after 30 days!
We have a shared focus in helping our communities thrive. We encourage groups of associates to volunteer for non-profit organizations and reimburse those participants for the hours contributed to our communities.
Are you ready to make the best decision of your life and join the ProLift Toyota Material Handling team? Apply Now! We are looking forward to hearing from you!
EQUAL OPPORTUNITY EMPLOYER