About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access in 80+ languages for USCIS and other federal agencies.
We are seeking Malay Over-the-Phone Interpreters (OPI) to support our USCIS contract. Malay, a Dravidian language spoken in Kerala, India, is a priority South Asian language frequently required in immigration and asylum cases.
Responsibilities
- Provide real-time Malay English telephonic interpretation for USCIS officers, applicants, and stakeholders.
- Interpret accurately and impartially in immigration, legal, and administrative contexts.
- Maintain strict confidentiality and comply with USCIS/DHS interpreter standards.
- Handle both scheduled assignments and urgent/surge requests.
- Participate in training, compliance refreshers, and QA reviews.
Qualifications
- Native or near-native fluency in Malay and English.
- 2+ years of professional interpreting experience (immigration, community, legal, healthcare, or government preferred).
- Knowledge of interpreter ethics, confidentiality, and cultural sensitivity.
- Excellent telephone communication skills; ability to remain accurate under pressure.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.
Compensation & Benefits
- Competitive pay: $25–30/hour (rare-language premium available).
- Remote work with secure USCIS-approved systems.
- Paid training and professional development.
- Steady assignments under a federal contract.
- Career advancement opportunities in quality assurance or linguist leadership.
How to Apply
Submit:
- Resume / CV highlighting Malay interpreting experience.
- Any certifications (court, medical, community, or ATA interpreting credentials preferred).
- Availability for full-time or contractor roles.
Apply at: careers@globallanguagesystem.com
Subject line: Malay OPI Interpreter Application – USCIS Contract
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.