Male Client Service Specialist

• Resource Connector: Act as a bridge to community services by researching, maintaining, and nurturing relationships with grassroots agencies, health providers, and community organizations in the Meriden community. Your efforts will help youth and families access vital resources and support networks.
• Intervention Facilitator: Lead engaging cognitive-behavioral and psycho-educational groups tailored to youth’s needs, such as Girls Circle, Seeking Safety, EMPLOY and Reasoning & Rehabilitation. Your work will foster resilience, positive decision-making, and life skills that set young people up for success.

• Build and maintain a comprehensive database of community resources across the catchment area, including mental health, medical, youth programs (young boys), and grassroots organizations.
• Establish and nurture collaborative relationships with community service providers to facilitate seamless access to resources for youth and families.
• Serve as a resource and support for Juvenile Probation Officers and other stakeholders seeking information about local community services.
• Facilitate evidence-based cognitive-behavioral groups such as Girls Circle, Reasoning & Rehabilitation and Seeking Safety for adolescents.
• Lead groups that teach youth practical skills to manage stress, challenges, and everyday life situations effectively.
• Engage youth and families with culturally responsive, respectful communication to foster trust and promote meaningful connections.
• Document community outreach efforts and connections to ensure accurate tracking and follow-up.
• Promote ethical practices and teamwork, demonstrating professionalism, integrity, and a commitment to the organization’s mission in all interactions.

• Make a Real Impact: Help youth navigate challenges and connect with community resources.
• Grow Professionally: Enjoy opportunities for career advancement, ongoing training, and leadership development.
• Be Part of a Caring Culture: Work in a supportive environment that values diversity, inclusion, and your contributions.

• Associates Degree in Criminal Justice, Community Organizing, Human Services, Sociology, or a related field - Required
• Valid Driver’s License: Driver's license is required to utilize a company-provided vehicle - Required
• Experience and knowledge working with the juvenile justice system and/or with communities - Preferred
• Comfortable working with an all-male youth client population
• Personal Qualities: Credibility, excellent communication, teamwork, and a genuine passion for youth development

• Schedule: Monday-Friday, 9:00 am – 6:00 pm
  • Flexible hours as early as 9:00am and as late at 6:00pm based off client needs (35 hours per week max)
• Location - Meriden
• Access to a company vehicle

• Low-cost Medical Insurance Plan option
• Medical, Dental and Vision Insurance offered after 30 days of employment
• Company Paid Life and Long-Term Disability Insurance
• Generous Paid Vacation Package (unused time eligible for carry over)
• Generous Paid Sick Time (unused time eligible for carry over)
• Paid Holiday Time (separate from vacation time)
• Floating Holidays (separate from paid vacation time and paid holiday time)
• Annual monetary incentives
• Tuition Assistance
• 401(k) Retirement Savings Plan with Company Match
• Career Growth Opportunities
• Company Celebrations & Employee Recognition Program
• Employee discounts (cell phone, computer)
• Employee Assistance Program (EAP)
• Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid
• 10%-20% tuition discount at many local educational institutions, including those listed by the CT Nonprofit Alliance

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