Bartending, Beverages, Bookkeeping, Communication Skills, Corporate Policies, Customer Satisfaction, Customer Support/Service, Interpersonal Skills, Inventory Management, Legal, Order Management, Payment Processing, Point of Sale (POS) Systems, Presentation/Verbal Skills, Regulations, Waitressing, Writing Skills
About the role
Bartenders are in charge of managing drink orders at the bar to keep bar guests satisfied during meals or social gatherings. Bartenders have extensive knowledge of common drinks which they use to recommend drinks to bar guests, prepare cocktails, pour beers and properly decant wines. Bartenders also entertain bar guests who sit at the bar by providing stimulating conversation and excellent customer service while filling drink orders for other customers. Their role is to ensure that bar guests are of legal drinking age and then prepare a requested drink to their specifications.
What you'll do
- Verify identification and age requirements of bar guests
- Mix traditional and creative cocktails
- Process payment from bar guests
- Clean glasses and bar utensils
- Have inventory awareness and communicate needs
- Learn all cocktail menu specs as well as the classics
- Make suggestions based on bar guest tastes and preferences
- Open and maintain tabs throughout their shift
- Engage with bar guests & set the tone for the guest's evening
- Build a rapport with regular bar guests to create a positive atmosphere
Qualifications
- Prior experience in a food-serving establishment
- Excellent written and oral communication skills
- In-depth knowledge of alcoholic beverages behind the bar and different types of cuisines
- Highly developed interpersonal skills
- Willingness to uphold bar standards
- Basic bookkeeping knowledge
- Working knowledge of point-of-sale systems
- High level of stamina to work to work on feet for extended periods
- Food Handlers Certificate
- Responsible Beverage Service Certificate
- Knowledge of applicable laws and regulations
- Knowledge of mixology for traditional and creative cocktails
- Understanding of unique and complementary flavor pairings
- Impeccable customer service and social perceptiveness
- Ability to evaluate customer satisfaction and responsiveness
- Ability to enforce company policies regarding the consumption of alcohol
- Accountability in maintaining inventory and processing payments