Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services
Position: Managed IT Services Consultant
Location: Monterey Park, CA 91754
Duration: 37 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
- The Managed IT Services Consultant is responsible for providing comprehensive managed IT services for the Los Angeles Regional Interoperable Communications System (LA-RICS) environment.
- This role serves as the primary IT support resource for approximately 30 users and is responsible for help desk support, Microsoft 365 administration, cybersecurity, device management, system monitoring, backup and disaster recovery, IT asset management, and strategic technology consulting.
- The Consultant will work closely with LA-RICS staff, the Authority's Contract Manager, and Los Angeles County Sheriff's Department (LASD) IT personnel to maintain a secure, reliable, and efficient technology environment while ensuring compliance with established Service Level Agreements (SLAs).
Required Qualifications:
- Minimum three (3) years of experience within the last five (5) years supporting:
- Microsoft Exchange
- Microsoft Office 365
- Microsoft 365
- Microsoft Azure
- System networking
- Cloud platforms
- Strong experience with:
- Windows administration
- Microsoft 365 administration
- Cybersecurity operations
- Endpoint management
- Help Desk support
- SharePoint administration
- Experience supporting hybrid and cloud-based environments.
- Excellent troubleshooting, communication, and customer service skills.
- Ability to work independently and manage multiple priorities.
Preferred Certifications:
- CompTIA Network+ (required or equivalent certification)
- Microsoft Certified Administrator certifications
- Microsoft Security certifications
- CompTIA Security+
- Azure Administrator Associate
Security Requirements:
- Must successfully pass a background investigation and security review prior to assignment.
- Must maintain strict confidentiality of all Authority and organizational information.
- Must adhere to cybersecurity best practices and all applicable security policies.
Key Competencies:
- Customer Service Excellence
- Technical Troubleshooting
- Microsoft 365 Administration
- Cybersecurity Operations
- Systems Administration
- Communication and Collaboration
- Documentation and Reporting
- Problem Solving
- Vendor Coordination
- Strategic Technology Planning
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Monterey Park, CA |
| Industry | Computer/IT Services |
| Salary | $36.19 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
- Asset Managementunmatched
- Best Practicesunmatched
- Cloud Computingunmatched
- Communication Skillsunmatched
- Communication Systemsunmatched
- CompTIA Network+unmatched
- CompTIA Security+unmatched
- Consultingunmatched
- Contract Managementunmatched
- Customer Support/Serviceunmatched
- Data Recoveryunmatched
- Disaster Recoveryunmatched
- Documentationunmatched
- Help Deskunmatched
- Hybrid Cloudunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Information Technology Consultingunmatched
- Internet Securityunmatched
- Interoperabilityunmatched
- Maintain Complianceunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Microsoft Certificationsunmatched
- Microsoft Exchange Serverunmatched
- Microsoft Officeunmatched
- Microsoft Product Familyunmatched
- Microsoft SharePointunmatched
- Microsoft Windows Azureunmatched
- Microsoft Windows System Administrationunmatched
- Multitaskingunmatched
- Service Level Agreement (SLA)unmatched
- Strategic Planningunmatched
- Systems Administration/Managementunmatched
- Technical Strategyunmatched
- Technical Supportunmatched
- Workforce Managementunmatched
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