At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.Role OverviewOur PDI Fuel Management team is in search of a Managed Services Analyst I that can provide fuel inventory management and accounting services for customers who outsource their fuel management to PDI. Our customers rely on PDI's services to support fuel management, logistics distribution, fuel reconciliation services. Using PDI software, the PDI Fuel Management team helps its customers implement innovative technological solutions, increase efficiency, reduce labor costs, and maintain a competitive advantage. This is an ideal role for professionals with bookkeeping, accounting, data processing, dispatching and/or bulk fuel experience as our Fuel Services Analysts assist customers with end-to-end support in everything from A/P to A/R as it pertains to their fuel operations.Responsibilities: Bulk Fuel Inventory ManagementActively monitor designated customer's tank readingsPlan deliveries as indicated by current fuel level and average daily usageMonitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company's best purchasing opportunitiesSchedule, coordinate, and manage fuel deliveries to customer locationsBuild strong relationships with suppliers & carriers to support customer's fuel management programAbility to make fuel procurement or financial decisions efficiently and independently within established guidelinesAbility to participate in an on-call rotation requiring weekend and overnight availabilityResponsibilities: Customer ServiceReceive customer calls /emails, engaging with a warm, pleasant, and helpful attitudeIdentify customer problems and resolve timely either directly or through other departments for resolution; maintain communication with the customer throughout the processIn addition to inbound phone calls and email, other methods of communication and requests for delivery need to be managed and executed upon to ensure timely and accurate delivery of service on behalf of the customerResponsibilities: Fuel Accounting ServicesReview customer bulk fuel vendor invoice exceptions, correct errors, and dispute invoices on the customer's behalf as neededCollaborate with fuel vendors to resolve invoice discrepancies and ensure timely, accurate payment processingProcess and review fuel transactions, including purchases, deliveries, and sales activityTrack fuel inventory levels, costs, pricing, and volumes to support accurate financial reporting and margin analysisReconcile fuel-related data across multiple systems, identifying and resolving discrepancies to ensure data integrityPrepare and manage customer statements while maintaining accurate records and documentation of fuel accounting activitiesPartner with internal teams, including Fuel Management, Accounting, and Reconciliation, to support customer operationsAssist with reporting and analysis to support customer decision-making and operational performanceRequired Knowledge, Skills & AbilitiesHigh school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance, Supply Chain Management, Logistics, or a related field preferred. Equivalent work experience will also be consideredMinimum of 2 years of experience in dispatch, fuel accounting, or a related field requiredPetroleum industry experience preferredProficiency with Microsoft Office, particularly Excel and other Office applicationsStrong attention to detail and ability to analyze and work with large data setsBasic understanding of accounting principles is requiredComfortable working with systems, spreadsheets, and data entryStrong problem-solving, organizational, and multitasking skillsAbility to prioritize and manage multiple tasks in a fast-paced, constantly changing environmentExcellent verbal and written communication skills with the ability to effectively interact with stakeholdersAbility to work independently as well as collaboratively in a team-oriented environmentAbility to work nights and weekends as needed to support the on-call rotationApplicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this roleBenefitsPDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.This position is an hourly position with starting compensation of $16/Hr.#J-18808-Ljbffr
| Location | Dallas, TX |