Management Analyst, Associate*

Management Analyst, Associate*

Salary

$47,507.20 - $88,940.80 Annually

Location

400 Jefferson Davis Highway, Richmond, VA

Job Type

Full-Time

Job Number

35M00000196

Department

Public Utilities

Opening Date

07/09/2026

Closing Date

7/23/2026 1:40 PM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond Department of Public Utilities is seeking a detail-oriented and dependable Management Analyst to provide clerical and administrative support to the Construction Program within the Gas Division. This position is essential in ensuring project documentation is accurate, complete, and properly routed, while maintaining strong coordination with internal teams and external contractors.

The ideal candidate will be detail-oriented, have strong organizational skills, and the ability to manage and track a variety of administrative tasks related to capital construction projects.

Duties include but are not limited to

• Coordinate with internal and contractor personnel to support meter scheduling, changes, and updates by inputting data in appropriate reporting databases, spreadsheets, and related software applications.
• Receive and organize project packages from Engineering, verifying all necessary documents are included for release to construction.
• Assemble, print, and distribute construction documentation to contractors and inspection personnel.
• Maintain project files (digital and paper) throughout the construction lifecycle, ensuring they are accurate, complete, and accessible.
• Track the status of projects under construction using internal tracking tools or spreadsheets.
• Support monitoring and management of project expenditures based on inspector input and contractor invoicing.
• Coordinate with inspection staff to collect and file field documentation, including photos, reports, and as-builts.
• Maintain checklists and timelines to ensure all closeout documentation is submitted, reviewed, and archived.
• Prepare and update status reports, summaries, and basic data entry in support of program reporting.
• Respond to internal and external information requests related to project documentation or status.
• Assist with drafting routine correspondence, standard forms, and filing regulatory paperwork.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

• Bachelors degree in business/public administration or field related to assignment
• Two years of journey-level professional experience in area related to assignment, such as experience providing administrative, clerical, or program support in a construction, engineering, utility, or public works environment.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

PREFERRED QUALIFICATIONS:

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong organizational skills and attention to detail.
• Ability to communicate clearly and professionally in both written and verbal formats.
• Capable of working independently and managing multiple routine tasks simultaneously.
• Familiarity with construction or utility documentation (e.g., plans, permits, redlines, as-builts).
• Experience working with document control systems, GIS, customer information systems CIS, ENERGOV, or work management platforms.
• Previous experience supporting field inspectors, contractors, or engineering teams.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• Primarily office-based with occasional visits to field offices or job sites.
• Must be able to lift and organize physical files and project plans (up to 20 pounds).
• Light physical demands including sitting, typing, and file handling.

KNOWLEDGE, SKILLS, AND ABILITIES:

TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• General and special funds
• Electronic databases and related software applications
• Governmental accounting concepts
• Intermediate to advanced level mathematics and statistics as applicable to appraisal measures and assessment ratio studies
• Thorough knowledge of computer programs such as Microsoft Office Suite and Adobe Acrobat

Skills (some combination of the following):

• Analyzing and aggregating data
• Analyzing and interpreting manuals and operating procedures
• Assisting with special projects and programs
• Communicating with various internal and external departments effectively
• Communicating results of analyses and recommendations professionally and effectively with senior management and peers
• Conducting basic analyses
• Developing manuals and operating procedures as necessary
• Developing recommendations and reports
• Gathering and compiling data
• Maintaining records, data, and other information in department of focus
• Performing various administrative duties such as answering phones, ordering supplies, etc.
• Proofreading and editing
• Preparing and submitting documents related to focus area
• Working in a team environment
• Customer service
• Excellent oral and written communication

Abilities (some combination of the following):

• Multi-task
• Organize
• Plan
• Prioritize
• Problem solve
• Manage time effectively

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

Physical Requirements and Working Environment: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Which best describes your highest level of education?

• High school diploma/GED
• Some college
• Associates Degree
• Bachelors Degree
• Masters/ Advanced Degree
• None of the above

04

Which best describes your years of experience working with/in Utilities?

• Less than two (2) years of experience
• Two (2) to five (5) years of experience
• Five (5) or more years of experience
• None of the above

05

How many years of experience do you have with data analysis and reporting tools?

• Less than two (2) years of experience
• Two (2) to five (5) years of experience
• Five (5) or more years of experience
• None of the above

06

Which best describes your years of experience using Microsoft Office Suite?

• Less than two (2) years of experience
• Two (2) to five (5) years of experience
• Five (5) or more years of experience
• None of the above

07

How many years of experience do you have working for customer service environment?

• 0-3 Years
• 3-5 Years
• 5-10 Years
• 10 or More Years

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/