MANAGEMENT ANALYST III

Exam # 26/14C31/08JH

SUMMARY OF POSITION

Monterey County Health Department’s Behavioral Health Bureau is seeking applicants for a Management Analyst III position, which functions as a Revenue Cycle Manager/Claims Billing Manager. The Management Analyst III will be responsible for the billing of Medi-Cal, Medicare, private insurance and consumers for the Behavioral Health Bureau. This position coordinates the daily activities of the Mental Health Services and Substance Use Treatment Accounts Receivable/Billing Unit/Revenue Cycle Management Unit, comprised of seven staff, which is responsible for billing approximately $120 million annually in services and for assisting clients in applying for Medi-Cal and Covered California benefits. The Management Analyst III directly supervises a Supervising Patient Account Representative, and a Departmental Information Systems Specialist; researches, interprets, and implements complex state and federal policies and regulations, monitors insurance claim billings; approves Medi-Cal and Medicare electronic claims; and troubleshoots errors related to the billing process. In addition, the Management Analyst III will act as a conduit between billing operations, program staff, and IT to troubleshoot issues or develop new reports or analyses.

The County of Monterey’s Health Department, Emergency Medical Services (EMS) Bureau is seeking applicants for a Management Analyst III position.  The EMS Bureau is responsible for EMS system coordination, medical oversight, and coordination of the delivery of emergency medical services by provider organizations in Monterey County.  The position is a full-time regular status position that reports to the EMS Bureau Chief. The Management Analyst III will be responsible for providing direct supervision to the EMS Bureau’s team of five EMS Analysts. The position plans, implements, and evaluates the EMS System; implements advanced life support and basic life support systems; establishes policies and protocols to assure medical control of the EMS system; designates receiving hospitals, base hospitals, and specialty care services; manages EMS Quality Improvement (QI) Programs; authorizes prehospital (EMT and Paramedic) training programs; coordinates Multi-Casualty Incidents (MCI) response and engages in medical disaster preparedness; and organizes EMS dispatch and communication standards, including medical dispatch protocols. The ideal candidate should possess exceptional verbal and written communication skills; demonstrate the ability to develop, interpret and apply complex regulations and policies to the specific assignment; and experience in planning, organizing, supervising, and evaluating the work of subordinate staff, directly or through subordinate supervisors.

The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses and awards veterans’ preference points for this recruitment. To learn more about the eligibility requirements and the process, be sure to read the Hiring Preference for Veterans and Eligible Military Spouses section located towards the end of this job flier.

The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise.

This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines.