Management and Program Analyst

Federal Aviation Administration

Des Moines, WA

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JOB DETAILS

SKILLS

Administrative Skills, Analysis Skills, Aviation Industry, Best Practices, Calendar Management, Continuous Improvement, Customer Support/Service, Data Analysis, Data Collection, Editing, Federal Aviation Administration (FAA), Leadership, Legal, Mail Processing, Maintain Compliance, Operations Management, Organizational Skills, People Management, Presentation/Verbal Skills, Procedure Development, Process Improvement, Productivity Management, Program Evaluation, Program Planning, Project/Program Coordination, Project/Program Management, Regulations, Regulatory Compliance, Reporting Skills, Resource Leveling, Resource Management, Risk Management, Standard Operating Procedures (SOP), Systems Maintenance, Time Management, Trend Analysis

LOCATION

Des Moines, WA

POSTED

2 days ago

Summary The position is located within the FAA, ATO, Mission Support Services, Resource Management Group, Management and Administrative Support Team (MAST), in the Western Service Center (AJV-W64). The position will serve as a Freedom of Information Act (FOIA) and Correspondence Coordinator within the Management and Administrative Support Team (MAST). Responsibilities This position provides oversight for staff responsible for administrative support in the areas of the Freedom of Information Act (FOIA), Safety & Administrator's Hotlines, Congressional Inquiries, and general correspondence for the ATO. The incumbent will also perform a wide range of administrative and analytical duties in the conduct of projects and studies to improve the overall work operations of the assigned organization. Serves as a subject matter expert (SME) in the administration of FOIA, Correspondence, and Safety & Administrator's Hotlines programs, maintaining comprehensive and up-to-date knowledge of the FOIA/Privacy Act and related disclosure laws, regulations, policies, guidance, and best practices. Provides recommendations to management regarding these programs. Reviews policies, guidelines, and standard operating procedures to identify the need for updates, revisions, or supplemental training. Plans, schedules, and conducts analyses/studies of proposed program plans for accomplishing program activities. Determines from a programmatic perspective the viability, consistency and accuracy of plans and projections and conducts reviews to determine resource levels required to accomplish programs in a sound and efficient manner. Assists in the development and implementation of new or revised policies and procedures. Leads and/or participates in work groups or teams to ensure continuous improvement of the FOIA and Correspondence programs. Analyzes and coordinates responses to agency FOIA requests. Leads and/or coordinates workshops and training sessions for employees. Gathers and analyzes data related to the FOIA Program, Hotlines, and Correspondence programs. Oversees the quarterly briefing paper process. Identifies and monitors trends; prepares reports; and shares findings with ATO Service Unit (SU) leadership. Develops procedures, systems, and methods for a variety of management functions and activities in one or more of the following areas - productivity, work improvement and work methods, work measurement, goals and objectives, business management, and information management. Reviews and analyzes new and proposed regulations and policies to determine their impact on program operations and management. Responsibilities will involve providing advice and support to management personnel for best practices regarding information disclosure and privacy compliance, conducting assessments of program effectiveness, developing, and maintaining tracking systems for FOIA requests and responses, monitoring compliance with statutory deadlines, and developing quarterly, annual, or interim reports as required. Performs other duties as assigned. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for the FG-13 level, you must demonstrate in our application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-12 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position. Specialized Experience will include: experience with the Freedom of Information Act (FOIA), the Privacy Act, and the ability to provide guidance to program offices and leadership on FOIA policies, disclosure determinations, and risk mitigation, including interpretation of exemptions under 5 U.S.C. § 552. Additionally, experience includes gathering and reviewing records responsive to FOIA requests from multiple offices and making release determinations; drafting, editing, and reviewing response letters; coordinating with program offices, legal counsel, and leadership on complex or sensitive matters; maintaining accurate case files, logs, and documentation; monitoring workload trends and assignment status; elevating issues requiring management attention; and improving workflows through standardized templates, tracking tools, and administrative process improvements. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include WORK HISTORY THAT DESCRIBES HOW YOU MEET THE ANSWER YOU CHOSE FOR EACH KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Security Requirement - Moderate Risk (5): This position requires completion & favorable adjudication of a Moderate Risk Background Investigation (Tier 2) background investigation prior to appointment, unless waiver is obtained. Interviews: If one applicant is interviewed, then all qualified applicants must be interviewed. Links to Important Information: Locality Pay, COLA

About the Company

Federal Aviation Administration

INDUSTRY

Other/Not Classified

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