Management Technician - Rohrbach Library Information Desk

Management Technician - Rohrbach Library Information Desk

Salary

$45,907.00 Annually

Location

Kutztown, PA

Job Type

Full Time

Job Number

E2026-0077

Division

Academic Affairs

Department

Rohrbach Library

Opening Date

06/19/2026

Closing Date

7/5/2026 11:59 PM Eastern

Bargaining Unit

AFSCME

Classification

MGMT Tech

• Description
• Benefits
• Questions

Job Summary

The Management Technician is part of the Rohrbach Library team. It is a key leadership role that combines customer service, supervision, and library operations. This position will hire, train and supervise student employees for the information desk and the curriculum materials collection. They will oversee the daily operations of the information desk, manage circulation services, coordinate course reserve materials, and play an important role in supporting student success. Additionally, this position will serve as the primary point of contact for library patrons, ensuring every visitor receives accurate, professional, and welcoming assistance.

This full-time position offers a consistent Monday - Friday schedule from 7:30am - 4:00pm, with no evenings, weekends, or holidays required.

Minimum Qualifications

• Customer service experience on the front line
• Communication experience in-person, telephone and email
• Familiarity with Office 365 or any task-specific software
• Supervisory experience
• Attention to detail

Preferred Qualifications

• Experience in libraries or higher education institutions
• Experience with website development and/or web design
• Management skills (operations oversight)

Supplemental Information

Applications & resumes will be accepted until the position is filled, however; to ensure full consideration, application materials should be received no later than the end of day on July 7, 2026.

The starting salary for this position is $45,907.00 (which increases to $46,.827.00 on July 1, 2026), based on the AFSCME Collective Bargaining Agreement.

This position may be eligible for a flexible hybrid work arrangement, permitting a combination of on-site and remote work, subject to applicable organizational policies, operational requirements, and supervisory approval.

All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.

A successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.

The University is very interested in hiring employees who have had extensive experience with diverse populations.

Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at socialequity@kutztown.edu. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University's Title IX Coordinator, located in Old Main A-Wing, Room 01, by phone at 610-683-4782 or by email at titleix@kutztown.edu, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD: 800-877-8339), by fax at 202-453-6012, or by e-mail at OCR@ed.gov. Kutztown University's Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at https://www.kutztown.edu/about-ku/administrative-offices/social-equity.html.

Notice of availability of the Annual Security Report and Annual Fire Safety Report

The Annual Security Report and the Annual Fire Safety Report, containing policy statements, crime and fire statistics for Kutztown University, is available online. You may also request a physical copy by emailing the KU Clery Compliance Coordinator at clery@kutztown.edu.

To be eligible for medical and supplemental coverage under this plan, you must be a permanent full-time employee or a permanent part-time employee who works at least 50% of full-time hours.

The link for benefits for AFSCME is: https://passhe.edu/hr/benefits/documents/benefit-summaries/pebtf-summary.pdf

• PEBTF Medical/Prescription Drug PPO health plan offered to employees, which includes prescription drug and hearing coverage.
• Get Healthy Wellness Program Voluntary program designed to provide employees with tools and resources to assist in improving and maintaining good health. Participants are rewarded with reduced health care premiums.
• Dental and Vision Coverage Offered at no additional cost to employees.
• State Employee Assistance Program (SEAP) A confidential program which provides a wide range of no-cost services to address a broad range of problems, including counseling, legal, and financial services.
• Group Life Insurance Employer paid term life provided for permanent employees based on onetime salary up to a maximum of $50,000.
• Voluntary Long-Term Disability Insurance (LTD) Income protection equal to 60% of gross annual base salary to a maximum of $5,000 monthly benefit with an option for a 90-day or 180-day benefit elimination period.
• Voluntary Group Life and Personal Accident Insurance (VGLIP/AD&D) Additional life insurance coverage and personal accident insurance to help protect against losses due to accidents or death. Maximum employee coverage is five times the annual salary up to $500,000.
• Group Retirement Plans Employees can choose one of the mandatory retirement plan options - a 401(a), with a 5% employee contribution and a 9.29% employer contribution or the State Employees' Retirement Plan (SERS) pension/investment plan with various enrollment options.
• Voluntary Retirement Plans All employees are eligible to participate in our 403(b) Tax Sheltered Annuity and/ or 457 Deferred Compensation Plan.
• Flexible Spending Accounts Income withheld before taxes for eventual reimbursement of certain medical and dependent care expenses.
• Tuition Waiver benefits vary by employee group.

01

Are you proficient with the Microsoft Suite and other common platforms?

• Yes
• No

02

Do you have experience with a task-specific computer program? (i.e. payroll)?

• Yes
• No

03

Do you have any supervisory experience?

• Yes
• No

04

How have you used library resources or services?

05

Why are you interested in this position?

Required Question

Employer Kutztown University PASSHE (PA)