Manager, Advanced Scheduling Design

Emory Healthcare/Emory University

Atlanta, GA

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JOB DETAILS

SALARY

SKILLS

Business Administration, Capacity Management, Communication Skills, Construction, Cross-Functional, Customer Support/Service, Epic Cadence (Scheduling), Epic Systems, Genetics, Health Informatics, Healthcare, Healthcare Administration, Information Systems/Technology IS/IT Administration, Leadership, Leading Edge Technology, Legal, Logic Design, Management of Information Systems/Technology (MIS), Microsoft Office, PGP Encryption Software, People Management, Performance Management, Problem Solving Skills, Process Development, Project Schedule, Project/Program Management, Resource Management, Schedule Development, Software Design, Team Lead/Manager, Test Design, Training Program, Training/Teaching

LOCATION

Atlanta, GA

POSTED

16 days ago

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, _development,_ and leadership programs + And more

Work Location:

Atlanta, GA

Description

Overview:

Primary Function The Manager of Advanced Scheduling Design is responsible for providing oversight and guidance over decision tree construction, ensuring that decision tree tools use advanced scheduling logic and cutting-edge Epic technology. This role focuses on improving scheduling accuracy, reducing errors, and enhancing the overall quality of scheduling logic for the outpatient PGP divisions. This position provides knowledge and training to the Senior Architect team who are Epic Cadence-certified on advanced scheduling features, including scheduling pools, advanced scheduling rules, decision tree tagging, and visit type modes. The manager collaborates with IS teams, digital teams, and Emory PGP practice partners to implement innovative scheduling solutions and achieve Patient Access operating objectives.

Primary Duties and Responsibilities:

+ Oversight of Scheduling Design & Decision Tree Tools: Ensure that the Senior Architect team designs and implements efficient, accurate decision trees and advanced scheduling tools. + Monitor and manage team performance on technical build and scheduling logic design. + Strategic Resource Allocation & Leadership: Assign resources to meet strategic objectives and align with the Assistant Director and Access leadership. + Provide guidance and oversight on scheduling design projects to meet organizational goals. + Stakeholder Collaboration: Collaborate with Emory PGP practice partners to identify and resolve scheduling challenges through innovative design. + Build relationships with IS teams to troubleshoot and streamline scheduling processes. + Epic Technology Integration: Stay updated on Epic's innovative scheduling concepts and apply them strategically to improve scheduling products. + Ensure the integration of advanced scheduling logic, including scheduling pools, decision tree tagging, and visit type modes. + Training & Knowledge Sharing: Provide training on new Epic scheduling concepts to the Senior Architect team. + Develop and deliver hands-on training materials to reinforce scheduling standards and best practices. + System-Wide Project Representation: Represent the Capacity Management team in advanced design testing and system-wide Epic project implementation. + Provide leadership and accountability for IT overhauls and advanced scheduling design improvements.

Minimum Qualifications Education:

+ Bachelor's degree in Business Administration, Healthcare Administration, or a related field. + Experience: 5+ years of experience in Capacity Management or scheduling design. + 1+ year of management experience. + Knowledge of Epic software. Proficiency in Microsoft Office Suite and Lucidchart.

Preferred Qualifications Education:

+ Master's degree in Business Administration, Healthcare Administration, or a related field. + Experience: 8+ years of experience in Capacity Management or scheduling design. + 3+ years of management experience. + Key Competencies & Skills Technical Expertise: In-depth knowledge of Epic scheduling software and design principles. + Project Management: Ability to lead and implement complex scheduling projects. + Collaboration & Communication: Strong ability to work cross-functionally and communicate effectively with technical and clinical stakeholders. + Problem-Solving: Aptitude for identifying and resolving complex scheduling challenges. + Training & Development: Skilled in developing and delivering effective training programs for advanced scheduling logic.

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Division

_Emory Healthcare Inc._

Campus Location

_Atlanta, GA, 30345_

Campus Location

_US-GA-Atlanta_

Department

_EHI Pat Access Support Srvcs_

Job Type

_Regular Full-Time_

Job Number

_161723_

Job Category

_Business Operations_

Schedule

_8a-5p_

Standard Hours

_40 Hours_

Hourly Minimum

_USD $39.31/Hr._

Hourly Midpoint

_USD $47.90/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

About the Company

Emory Healthcare/Emory University

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