Manager, Asset Management
Salary
Depends on Qualifications
Location
Houston, TX
Job Type
Regular Full-time
Job Number
16921
Department
Universal Services
Opening Date
07/13/2026
Closing Date
8/13/2026 11:59 PM Central
Max Number of Applicants
100
Position Description
About Harris County and Universal Services:
Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking Manager, Asset Management to join our team.
Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.
Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County's governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.
This is a great opportunity to join Universal Services as we enhance critical services to Harris County residents and internal customers.
The Manager, Enterprise Technology Asset Management, is responsible for leading the day-to-day operations, standards, controls, and continuous improvement of the Enterprise Technology Asset Management function within Universal Services. This position manages the core asset management team and oversees both Hardware Asset Management and Software Asset Management activities across the technology asset lifecycle.
The role is responsible for ensuring technology assets are properly tracked, managed, optimized, and reported from request, procurement, receipt, inventory, deployment, assignment, transfer, recovery, refresh, and retirement tracking. The position also supports software and license management, including entitlement tracking, license utilization, compliance, renewals, optimization, and reporting.
Duties & Responsibilities
Manage the day-to-day operations of the Enterprise Technology Asset Management team, including staffing, workload management, performance expectations, and operational priorities.
Assist leadership in developing and maintaining asset management strategies, policies, procedures, standards, and best practices for County technology assets.
Establish and maintain standardized asset lifecycle processes for hardware and software assets.
Manage lifecycle activities for hardware assets, including laptops, desktops, monitors, peripherals, mobile devices, and other approved technology assets.
Oversee asset intake, receiving, tagging, inventory validation, storage, staging, deployment tracking, assignment, transfer, recovery, refresh, and retirement tracking.
Monitor warehouse and storage inventory to ensure accuracy, safety, efficiency, and appropriate chain-of-custody controls.
Ensure accurate and timely reporting of hardware assets, including deployed, stored, pending deployment, recovered, retired, and exception status.
Coordinate periodic inventory audits, reconciliation activities, data validation, and corrective action plans.
Monitor aging hardware, warranty status, refresh eligibility, lifecycle replacement needs, and device standards.
Support annual and multi-year hardware refresh planning, budget inputs, and prioritization.
Coordinate with approved operational or vendor teams responsible for physical disposal or salvage while ensuring asset records are reconciled and complete.
Manage software asset management responsibilities, including license entitlement tracking, assignment tracking, utilization monitoring, renewal support, compliance, and optimization.
Maintain visibility into enterprise and department-used software assets, licenses, subscriptions, renewals, and usage data.
Support software license reclamation, license reassignment, duplicate license reduction, and improved license utilization.
Supervise responses to software vendor license compliance audits, license validation requests, and internal compliance reviews.
Partner with procurement, finance, cybersecurity, architecture, departments, and vendors to support software standards, renewal planning, and compliance expectations.
Support the development and maintenance of an approved software catalog and license management model.
Produce recurring software and license reports showing utilization, compliance risks, renewal exposure, optimization opportunities, and corrective actions.
Ensure accurate, complete, and timely reporting of asset and license data across asset management systems, procurement records, inventory repositories, and operational reports.
Address data completeness and quality concerns through reconciliation, process controls, and corrective actions.
Provide data analysis on asset value, asset status, lifecycle position, risk, utilization, and compliance.
Support finance teams with data required for asset-related budgets, business cases, lifecycle planning, and leadership reporting.
Develop and maintain dashboards, metrics, and recurring reports for inventory accuracy, deployment cycle time, recovery rate, refresh progress, license utilization, and audit readiness.
Evaluate, support, maintain, and improve asset management-related tools and services in coordination with approved technology implementation efforts.
Ensure asset management tools align with organizational data sources and support reliable reporting.
Recommend improvements to asset workflows, forms, reports, standard operating procedures, and controls.
Support audit readiness by maintaining required documentation, evidence, logs, reports, and process records.
Identify, document, and report breaches of asset management policy and track corrective actions to closure.
Develop and report on remediation efforts related to asset risks, compliance gaps, inventory exceptions, and optimization opportunities.
Partner with leadership, departments, procurement, finance, cybersecurity, architecture, Help Desk, Desktop Support, and vendors to support asset lifecycle control and accountability.
Ensure asset management processes align with County policies, procurement requirements, cybersecurity standards, and operational needs.
Perform additional duties as assigned by the department.
Support emergency, disaster, or urgent operational activities as required by Harris County and Universal Services.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education/Experience:
OR
OR
OR
Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).
Automatic Disqualification:
NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Experience managing Hardware Asset Management and Software Asset Management functions in a large enterprise or public sector environment.
Experience with software licensing, Microsoft licensing, SaaS subscriptions, license optimization, and vendor compliance audits.
Experience with ITAM/ITSM platforms such as Ivanti, ServiceNow, QuickBase, Snipe-IT, or similar tools.
Experience supporting technology procurement, inventory control, audit readiness, asset reporting, and lifecycle refresh planning.
Supervisory or team lead experience preferred.
Preferred Certifications:
ITIL Foundation
Certified IT Asset Manager
Certified Hardware Asset Management Professional
Certified Software Asset Manager
Microsoft licensing or Software Asset Management certification
General Information
Location:
Work Arrangement:
Working Hours:
Reporting Relationships:
Reports To: Assistant Director, Enterprise Technology Asset Management.
Supervises: Asset Management Analysts, Asset Management Coordinators, Software Asset Management resources, Hardware Asset Management resources, contractors, and other assigned ETAM staff.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
Paid Time Off (PTO)
Retirement Savings Benefit
The following benefits are available to Harris County employees in full-time and select part-time positions:
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com
01
Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.
02
If you selected a college degree in response to the previous question, which of the following best describes your major?
03
Please describe your educational background including level of education completed, area of study and completed major and minor programs.
04
Which of the following best describes your verifiable related experience? (To be considered, qualifying experience must be documented in your applications employment history)
05
Please provide the dates of employment during which you obtained experience working in a related field. Provide the month and year that began and ended the experience [ Example: "January 2020 - December 2025" ] If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided.
06
Which of the following do you have knowledge and/or experience with? Select all that apply:
07
Which of the following professional certifications do you currently hold? Select all that apply:
Required Question
Employer Harris County
Address 1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone 713-274-5445
Website https://www.governmentjobs.com/careers/harriscountytx