
The Manager, Benefits Advisory is responsible for managing client accounts, identifying and executing on benefit strategies, and ensuring quality delivery of services to the client. This individual is also responsible for client retention.
This Performance Manager must be highly motivated and a self-starter. This individual needs to possess strong client service skills, excellent written and verbal communication skills, strong interpersonal and problem-solving skills, and be detail oriented. The individual must be able to manage time-sensitive projects and multiple priorities. To perform the position, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.
How you'll make an impact:Responsibilities:
· Collaborate with senior benefits consultants in the development, communication, and deployment of benefits-related solutions, and with other client team members in the development of integrated deliverables.
· Use benefits subject matter expertise and understanding of practice solutions to identify opportunities to provide additional value to clients.
· Prepare and monitor the success of project plans, effectively keeping client team members apprised of project status and introducing appropriate interventions or activities to keep the timeline, quality, and deliverables on track.
· Participate in client meetings as requested and anticipate client needs and questions
Knowledge:
· Solid technical knowledge and experience working with Excel, Word and PowerPoint
· Develop conclusions from analyses; develop solutions to client issues/challenges, with guidance
· Anticipate challenges, identify alternate solutions, and address obstacles impeding project/team progress
· Make clear and convincing oral presentations that demonstrate the understanding of the audience and the subject matter
· Successfully tailor communications to the audience, as appropriate
· Effectively present facts, analysis, and conclusions/solutions in a way that demonstrates command of content, factoring in perspectives and interests of the audience
· Write concise project communications, documents, and presentations with appropriate level of technical detail and complexity
· Excellent project management, organizational skills, and ability to manage and execute tasks in a high-pressure, fast-paced, and priority-changing environment
· Exhibit high levels of enthusiasm and passion for serving our clients and appreciate their mission-based work
· Flexible, adaptable, and able to work under tight deadlines or changing needs
· Intellectually curious and able to proactively demonstrate a passion for continuous learning, and a desire for diversity in thought, experience and ideas
About you:Required:
Bachelors degree and 5 years related experience required
Understanding of the key challenges in employee benefit plans and current health care trends
Excellent client relationship-building and presentation skills
Preferred:
2-3 years of insurance brokerage/agency experience
CEBS (Certified Employee Benefits Specialist) or have obtained their life and health insurance license
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
| Location | Fairlawn, Ohio |
| Job Type | Full-time |
| Industry | Insurance |
| Company Size | 10,000 employees or more |
| Year Founded | 1927 |
| Website | https://www.ajg.com/ |
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.
