Manager, Benefits - North America

CDK

Austin, Texas

JOB DETAILS
SKILLS
Accounting, Alliance/Partner Management, Analysis Skills, Automotive Industry, Benchmarking, Best Practices, Billing, Brokerage, Cloud Computing, Compensation and Benefits, Contract Requirements, Customer Experience, Diversity, Finance, Government Regulations, Leadership, OEM (Original Equipment Manufacturer), Organizational Skills, Problem Solving Skills, Project/Program Management, Regulatory Compliance, Sales, Service Delivery, Software as a Service (SaaS), Supplier Relationship Management (SRM), Technical Operations, Training/Teaching, Vendor/Supplier Planning, Vendor/Supplier Relations, Vendor/Supplier Selection
LOCATION
Austin, Texas
POSTED
7 days ago
Remote

About Us:

CDK Global is a leading provider of cloud-based technology solutions for dealerships and OEMs across automotive and related industries. Our software-as-a-service (SaaS) platform empowers dealerships to streamline complex workflows across sales, financing, service, and operations. By automating critical processes, we help dealers improve efficiency, deliver better customer experiences, and drive stronger business performance.

Position Summary:

The Manager, Benefits - North America is responsible for ensuring that the CDK's health & welfare and retirement benefits plans are market-competitive, engaging, efficient, and compliant with applicable government regulations. The ideal candidate possesses excellent project management, communication, and organizational skills to lead programs and people, as well as evaluate current and proposed protocols. This role collaborates extensively internally and leads external vendor and broker relationships to ensure strong partnership, employee engagement, top quality & efficient service delivery.

Responsibilities:
  • Manage administration of self-funded health & welfare and 401k retirement benefit plans, and ancillary perk programs for U.S., Canada, and Puerto Rico
  • Manage vendor partner relationships, vendor contracts, compliance requirements and invoicing
  • Emphasis on 401k retirement plan compliance activities, reporting, documents, filings, and audit processes.
  • Analyze benchmarking information, internal data, and strategize with vendors and leadership on benefit offerings to deliver market competitive, innovative and cost efficient programs that engage and attract talent.
  • Lead benefits projects including U.S. benefits annual enrollment, annual 401k audit, and other benefits compliance activities including discrimination testing, ACA, plan document and SPD updates, 5500s and more.
  • Lead implementations of new plans, vendors, processes, and systems as needed.
  • Work on special projects as required, including, but not limited to, acquisitions, benefit program additions or changes, etc.
  • Collaborate regularly with Payroll, Finance/Accounting, HR Operations, HR Technology and external providers to ensure accurate and efficient administration and processes.
  • Resolve escalated issues, concerns, appeals, and claims with external help from vendors/partners in partnership with the Benefits team
  • Develop and deliver training for teammates, managers, and HR partners on benefits programs, best practices, and related processes and procedures.
  • Identify and implement process im

    CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans. We offer Medical, dental, and vision benefits in addition to:

    • Paid Time Off (PTO)
    • 401K Matching Program
    • Tuition Reimbursement

    At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

    CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

    Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

About the Company

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CDK