Manager, Billing

Overview

The Billing Manager will oversee our billing and collections process. The ideal candidate will have at least five years of experience in billing and collections, including supervising a billing team.

Responsibilities

• Manage the billing and collections processes ensuring accuracy and timeliness.
• Lead and mentor the billing team, fostering a collaborative and high-performing work environment and promoting best practices in the billing and collection workflow.
• Review and analyze billing and collection data to identify trends and areas for improvement and discrepancies.
• Maintain compliance with billing regulations and guidelines.
• Provide training and support to staff on billing and collection procedures and software usage.
• Develop and implement strategies to enhance billing and collection efficiencies.
• Develop or maintain billing policies and procedures to ensure compliance with regulator requirements, internal best practices, as well as client requirements.
• Oversee the collections process, ensuring prompt and efficient collection of outstanding receivables.
• Develop and maintain strong relationships with clients, addressing their billing and collection concerns in a professional and client-focused manner.
• Special projects, as assigned.

Qualifications

• Proven experience (minimum of 5 years) in billing and collections, including supervising a billing team.
• Proven track record of successfully managing billing and collections processes, optimizing revenue, and reducing accounts receivable cycle time.
• Proven record of implementing operational and procedural improvements.
• Ability to work independently while managing multiple tasks effectively.
• Experience in managing a team.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong leadership and communication skills, with the ability to collaborate effectively.
• An innovative team player that is willing to pitch in when needed and offer ideas to better the group.
• Demonstrated ability to handle sensitive and confidential information with the utmost discretion.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Proficiency with computers and willingness to learn new systems.