Your Role
The Care Management team is looking for a leader with Care Management experience who can help design and lead our Population Health Management (PHM) - Medi-Cal Care Management line of business. The Manager, Care Management will report to the Director of Care Management-PHM. In this role you will act as the practice and operational leader for the Transitional Care Services (TCS) care managers. You will have oversight of Care Management case compliance, reporting, and outcomes. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
Current CA RN License.
Bachelor of Science in Nursing or advanced degree preferred.
Certified Case Manager (CCM) Certification or is in process of completing certification when eligible based on CCM application requirements
Requires at least 7 years of prior relevant experience including 3 years of management experience gained as a team leader, supervisor, or project/program manager.
Comprehensive knowledge of case management, discharge planning, utilization management, long term care, and community resources. Strong supervisory, communication and negotiation skills.
Able to operate PC-based software programs including proficiency in Word and Excel.
Case Management, Quality or other equivalent certification that is related to the specific area to be managed is required.
Demonstrates professional judgment, and critical thinking, to promote the delivery of quality, cost-effective care. This judgment is based on medical necessity including intensity of service and severity of illness within contracted benefits and appropriate level of care.
Demonstrated leadership, project management and program evaluation skills and ability to interact with all levels including senior management and influence decision-making. Strong supervisory, communication and negotiation skills.
Hybrid Virtual Work
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.
Your Work
In this role, you will:
Establish operational objectives for department or functional area and participate with other managers to establish group objectives
Be responsible for team, department, or functional area results in terms of planning, cost in collaboration with the Director.
Participate in the development and implementation of the annual budget under the direction of the Director
Ensure workflow procedures and guidelines are clearly documented and communicated
Interpret or initiate changes in guidelines/policies/procedures
Responsible for the overall effectiveness of the assigned business unit.
This position oversees the day-to-day operations of business units and execution of departmental goals and objectives, to promote the delivery of quality, cost-effective healthcare services based on medical necessity and contractual benefits across the continuum of care.
Works collaboratively among business units to align and partner with others to achieve performance goals and/or outcomes
Interprets and applies policies and procedures and makes decisions on a variety of matters consistent with goals and objectives of group.
Provides guidance and leadership for team members; monitors on-going performance; communicates expectations and results on a regular basis; communicates and interprets changes in guidelines, policies, procedures and other related matters.
Your Work
In this role, you will:
Establish operational objectives for department or functional area and participate with other managers to establish group objectives
Be responsible for team, department, or functional area results in terms of planning, cost in collaboration with the Director.
Participate in the development and implementation of the annual budget under the direction of the Director
Ensure workflow procedures and guidelines are clearly documented and communicated
Interpret or initiate changes in guidelines/policies/procedures
Responsible for the overall effectiveness of the assigned business unit.
This position oversees the day-to-day operations of business units and execution of departmental goals and objectives, to promote the delivery of quality, cost-effective healthcare services based on medical necessity and contractual benefits across the continuum of care.
Works collaboratively among business units to align and partner with others to achieve performance goals and/or outcomes
Interprets and applies policies and procedures and makes decisions on a variety of matters consistent with goals and objectives of group.
Provides guidance and leadership for team members; monitors on-going performance; communicates expectations and results on a regular basis; communicates and interprets changes in guidelines, policies, procedures and other related matters.