Analysis Skills, Billing, Claims Management, Coaching, Communication Skills, Cross-Functional, Customer Support/Service, Healthcare, Leadership, Microsoft Excel, Onboarding, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Planning, Project Tracking, Quality Monitoring, Resolve Customer Issues, Team Lead/Manager, Team Player, Time Management, Writing Skills
Join Our Team as a Billing Manager in Mason, OH!
Are you a seasoned professional with expertise in billing management? We have an exciting opportunity for you to lead a dynamic billing team in Mason, OH, a vibrant community known for its welcoming atmosphere and excellent quality of life. This role offers the chance to make a significant impact by driving team productivity and ensuring exceptional service for our internal and external customers.
Responsibilities
- Direct daily functions of the billing team, focusing on onboarding, coaching, quality monitoring, and achieving productivity goals.
- Provide support to internal and external customers through effective team management.
- Utilize your knowledge to meet deadlines and resolve complex issues.
- Monitor and report on staff productivity and accuracy.
- Communicate goals and expectations to employees and track progress toward achieving them.
- Identify and resolve client payment application issues.
- Analyze reports to ensure process improvements and communicate critical information to management.
Requirements
- Bachelor’s degree or equivalent work experience.
- 5 years of billing or related experience.
- Strong customer service and communication skills, both oral and written.
- Advanced Microsoft Excel skills.
- Experience leading a team and providing constructive feedback.
- Familiarity with KPIs and quality monitoring concepts.
- Strong problem-solving and analytical skills.
Preferences
- Experience leading people in teams or cross-functional projects.
- Healthcare experience.
- Knowledge of assignment plans, products, and services.
Ready to take the next step in your career? Apply now to become part of a forward-thinking company where your skills and leadership can shine. Send your application today!
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Abacus Service Corporation